"Hello Justin! I see that you've been affected by this bug for quite some time! I'm sorry about that. It is slated to be fixed in an upcom..."

"Hello Lois! I'm happy to help! You might see an error report if you're exporting audio files to a network or shared drive. Instead, can y..."

"Hello Nikki! Thank you for providing screenshots! I am not seeing similar reports of an issue with Rise 360 images not loading in Review ..."

"Hello octaviano! When publishing a course for LMS, all elements of the course are packaged in a folder that should be uploaded to an LMS...."

"Hello Alexandra! One of the benefits of an Articulate 360 Teams subscription is that you can reassign seats when team members leave the c..."

"Hello Megan! I'm happy to help! Since this thread is older, it would be best to understand what you're noticing on your end. Do you have ..."

"Hello Kellie! I see that you reached out to our Support Engineers and are working with my teammate, Georvy! You're in great hands. We'll ..."

"Hi Nikola! Where are you hosting the training? Is it on a website or an LMS? Here's more information on how Storyline 360 preloads content."

"Hello Dao! I'm happy to help! Are you adding the text and images to each state or just the Normal State? I created a slide where I have e..."

"Thank you Karen for adding these details! It's helpful to understand the impact of this feature for you. I've added your comments to our ..."

"Hi Meryl! I'm happy to help! With Parallels, you have the option to set the mouse to only work within the Parallels window or have the mo..."

"Hello Jessica! I'm happy to help! It sounds like the Results Slide isn't tracking the questions in your course. Are you using a Graded Re..."

"Hello Rashmi! Great question! Which screen recording action are you looking to hide? Can you provide a screenshot of the object on the ti..."

"Hi Hayley! I saw that you reached out to our Support Engineers and are working with my teammate, Renato! You're in great hands. We'll con..."

"Hello Michael! Would you like me to remove this post or a job posting in the Job Hub?"

"Hello Casey! Thanks for adding more details! There isn't a way to pin the shape to a moving object in the video. It sounds like this was ..."

"Hello Robert! Thanks for providing screenshots! I've tested this in Storyline 360 (Build 3.61.27106.0) and have not seen the same issue. ..."

"Hello MATC Group! Sorry for the trouble! Are you saving the project locally? We recommend always saving and publishing Storyline projects..."

"Hello Alejandro! I see that you're working in a support case with our team to make sure you have access to the Characters that were purch..."

"Hello Tom! Great questions! We have an article that includes tips on what to include in a simulation that I think you'll find helpful: 5 ..."

"Hello Curtis! Sorry for the trouble! I've just published a course from Rise 360 to Review 360 and it loaded without any issues. I am also..."

"Hello Michael! I'm happy to help! Yes, you can start building a course in Storyline 3 with the intention of importing it into Storyline 3..."

"Hello Hanne! I see that you're working with my teammate, Ronaziel, in a support case. You're in great hands! We'll continue the conversat..."

"Hello Scott! Sorry for the trouble! I understand that it is possible to import audio and captions on a single slide, but the caption file..."

"Hi S T! We have had other bugs prioritized so this hasn't made it in a Storyline 360 update. I'm linking your comments to our report so t..."