"Hi, Crystal. Thanks for your response and workaround. I recreated one marker from scratch, used my format painter from an existing marker..."

"When I'm working in edit mode, everything looks and works perfectly, but when I preview the slide, the images in the markers change. I've..."

"Hi Ashley, I'm still having the issue, but it's inconsistent, so it makes it hard to know what's causing the grey border to appear."

"I hear you, Shawn. Almost all the images I work with have white backgrounds. Here's hoping the Articulate team figures out a fix sooner t..."

"I'm using Adam Skelton's workaround, adding a transparent border to the images. It's tedious when working with a lot of images with white..."

"Thanks for following up, Alyssa. I used the "Upload file" link. Just for anyone on the thread, converting the file from a .jpg to a .png ..."

"Hi Alyssa, Thanks for your reply. It’s not a logo issue. These are images of products on white backgrounds, modified in Photoshop by our..."

"Is there a fix for this coming down the pike? I work with loads of images with white backgrounds. Saving as a .png does not work for me. ..."