Lea Agato
Staff
Customer Support Engineer
at
Articulate
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Metro Manila, Philippines
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Website
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Contact Me
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"Hi Marco, removing any whitespace surrounding your logo before you upload could help make your logo appear bigger on your course. If that..."
- over 1 year ago07/31/22 at 4:54 pm (UTC)
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Lea Agato replied to the discussion Block Multimedia > Code snippet
"Hi Adrian,
Modifying files in the Rise published content isn't something we support. Hopefully, other members of the community share thei..."
- over 1 year ago07/31/22 at 3:19 pm (UTC)
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Lea Agato replied to the discussion Does Sorting Activity in Rise 360 work with screen readers?
"Hi Alexandra, thank you for your follow-up. We don't have updates on this yet, but we'll be sure to let you know if anything changes."
- over 1 year ago07/23/22 at 4:00 am (UTC)
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Lea Agato replied to the discussion XLIF translation did not import in Articulate Rise
"Hi, Juan Jose! I'm sorry to hear you're seeing this issue with your Rise course translations. I tried the steps you followed, and I didn'..."
- over 1 year ago07/23/22 at 3:49 am (UTC)
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Lea Agato replied to the discussion Themes in Rise
"Hi Karl,
I wasn't able to replicate this issue on my course. Do you see the same issue when you use Apex theme on other course? Also, can..."
- over 1 year ago07/20/22 at 7:35 pm (UTC)
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Lea Agato replied to the discussion Multiple response question broken?
"Hi, Kahlia! It looks like your attached screenshots didn’t come through. Could you please click here to open the discussion thread&..."
- almost 2 years ago07/15/22 at 11:23 pm (UTC)
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Lea Agato replied to the discussion Rise video player customization
"Hi Joseph, you can check out this article for the attributes you can add to your iframe code. You can also share the iframe code that you..."
- almost 2 years ago07/15/22 at 8:53 pm (UTC)
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Lea Agato replied to the discussion Upload a SCORM file into Rise?
"Hi Grant, are you looking to host your published ActivePresenter courses in Rise.com? Rise supports content exported using SCORM 1.2 or a..."
- almost 2 years ago07/01/22 at 9:49 pm (UTC)
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Lea Agato replied to the discussion Rise and JAWS reader
"Hi Barbara, the alt text is available in process and tabs interactions, and are read once by screen readers. You can find more deta..."
- almost 2 years ago07/01/22 at 9:38 pm (UTC)
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Lea Agato replied to the discussion Rise and "exit course" button
"Hi Uzziel, have you tried testing your course in SCORM Cloud to see if you get the same issues when exiting your course? If the iss..."
- almost 2 years ago07/01/22 at 9:23 pm (UTC)
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Lea Agato replied to the discussion Importing translations
"Hi Ruth! I'm so sorry to hear you're having trouble importing your course translations. Please open a support case using this form, and o..."
- almost 2 years ago07/01/22 at 8:57 pm (UTC)
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Lea Agato replied to the discussion Linking to Sections within a Lesson
"Thanks for following up on this feature, Margharita! We don't have any updates yet, but we'll make sure to share it here if anything chan..."
- almost 2 years ago07/01/22 at 7:49 pm (UTC)
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Lea Agato replied to the discussion Rise Closed Caption Character Limit before Line Break
"I'm glad to hear you got the information that you need, Nick! Thanks for sharing it here! I will also let my team know about your feedbac..."
- almost 2 years ago07/01/22 at 7:47 pm (UTC)
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Lea Agato replied to the discussion Rise Closed Caption Character Limit before Line Break
"Hi Nick! So sorry to hear you're having trouble with your closed captions in Rise. You mentioned that you're creating the video in ..."
- almost 2 years ago06/30/22 at 8:33 pm (UTC)
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Lea Agato replied to the discussion restricted navigation and button branching
"Hi Andrew,
If you want to jump between lessons, we recommend using button stack. In this sample course that I created, I used..."
- almost 2 years ago06/27/22 at 11:50 pm (UTC)
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Lea Agato replied to the discussion Banner Image for Rise Modules
"Hi, Janet! It looks like you posted a similar question in this thread where I responded to your questions. We can continue discussin..."
- almost 2 years ago06/27/22 at 11:17 pm (UTC)
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Lea Agato replied to the discussion Image Resolution in Rise
"For cover photos, images with a 1:3 aspect ratio works best. We don't have a minimum recommended size, but suggest using the highest qual..."
- almost 2 years ago06/27/22 at 11:13 pm (UTC)
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Lea Agato replied to the discussion Issue with exportin Rise 360 file - returns 'Failed - Forbidden'
"Hi, Richard! It looks like you're working with my colleague, Darwin, in order to troubleshoot this issue. You're in good hands! "
- almost 2 years ago06/23/22 at 7:58 pm (UTC)
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Lea Agato replied to the discussion Quiz questions - do not show correct answers in quiz response
"Hi folks! Now you can make quizzes more challenging. Show learners feedback without revealing correct answers! Find out how in this..."
- almost 2 years ago06/07/22 at 8:51 pm (UTC)
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Lea Agato replied to the discussion Rise and Quiz Answers (feedback)
"Hi folks! Now you can make quizzes more challenging. Show learners feedback without revealing correct answers! Find out how in this..."
- almost 2 years ago06/07/22 at 8:50 pm (UTC)
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Lea Agato replied to the discussion NEW FEATURE: Enhanced Quiz Feedback in Rise
"Hi folks! Now you can make quizzes more challenging. Show learners feedback without revealing correct answers! Find out how in this..."
- almost 2 years ago06/07/22 at 8:49 pm (UTC)
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Lea Agato replied to the discussion Feedback in Rise - Correct/Incorrect without revealing answers
"Hi folks! Now you can make quizzes more challenging. Show learners feedback without revealing correct answers! Find out how in this..."
- almost 2 years ago06/07/22 at 8:48 pm (UTC)
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Lea Agato replied to the discussion Rise Feedback Options are Not Working For Us
"Hi folks! Now you can make quizzes more challenging. Show learners feedback without revealing correct answers! Find out how in this ..."
- almost 2 years ago06/07/22 at 8:47 pm (UTC)
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Lea Agato replied to the discussion Storyline quiz review - don't want to show the correct answers
"Hi Joseph! Now you can make quizzes more challenging. Show learners feedback without revealing correct answers! Find out how in thi..."
- almost 2 years ago06/07/22 at 8:46 pm (UTC)
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Lea Agato replied to the discussion Rise quiz feedback not showing
"Hi folks! Now you can make quizzes more challenging. Show learners feedback without revealing correct answers! Find out how in this..."
- almost 2 years ago06/07/22 at 8:44 pm (UTC)