"Our issue is a bit different. We ran into issue of system demo videos created in Storyline and then exported not playing on our LXP unles..."

"Hi I was just wondering if someone can confirm the format videos are published as - I know they are MP4 but is that definitely H.264? I a..."

"Hi We have created 5 system demos which we exported as a video. Although all 5 play on my laptop only 2 will play once i have uploaded th..."

"Thanks. However generally we want to insert the mouse movements but without the sound effect. So I was wondering if we could select the f..."

"Out if interest is there no way to set this up before you do the recording? So an option you select/deselect at the time you are doing th..."

"Hi Has anyone experienced issues when using the Google Inter font in Storyline 360? We recently started using this font and I am minding ..."

"Hi I was wondering if anyone has had any issues with Rise modules not tracking progress correctly when using an Oracle LMS. Our Ris..."

"Hi I am having the same issue. On almost a daily basis I am kicked out of the whole 360 suite and logging in always takes time to do as i..."

"Hi I would love to be able to create links to lessons within a Rise course using images or hyperlinks. It would definitely add value to t..."

"Hi Unfortunately it won't work for you as you don't have access to our content server. Any ideas on what I can check? Leanne Sent fro..."

"Hi I have created a Rise course and have used the button interaction in each lesson. The learner is meant to click on the button to launc..."

"Hi We have imported a font into Rise (Arial) and have applied it to the theme. However the font is not applied to the Section Headers whe..."

"Hi Lauren Please can you raise it as a larger issue as just looking and the comments above this is happening to more than one person. We ..."

"This is happening with both files saved locally and on a shared drive understand the shared drive scenario but I am still trying to under..."

"Hi That would make sense if it only happened for those files that are on a shared network drive and are being accessed by more than one p..."

"I have noticed a dramatic increase in error messages when opening Storyline 360 files lately and not only from those on the server. I mor..."

"Hi Phil That seems to have worked. Thanks so much. Leanne"

"Hi We have a module that was created in Storyline 2 and  has been running successfully (the status has been correct) for over a year but..."

"Hi All I know this is not related specifically to Articulate but it is to the right community. Does anyone know of an assessment softwar..."

"Could you please include me? Thanks. Leanne"

"Hi I am moving to a new laptop and need to download Storyline 3 and Atriculate 360 onto the new laptop. For both I am getting the follow..."

"HI Ashley Thanks. I will test on SCORM cloud and let you know.  We had the autoplay issue on both but they were developed in different v..."

"Hi Ashley. Just out of interest if the autoplay issue is from a change Chrome pushed why are we not experiencing the same issue on older..."

"Hi Ashley I logged a support call yesterday as it was quite urgent for this to be resolved. The links were in that call - Case #01366630..."

"Hi We are currently deploying a programme that consists of 5 modules and that is how we picked it up. The first 2 worked perfectly. Then..."