Linda Jordan
Linda Jordan
Information Technology Specialist at DSHS ESA CSD
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Linda Jordan started a new discussion ActiveX Object code reference in HTML launch file
"I work for a Division of DSHS in the State of Washington. We have been using Articulate products to produce our online training for appro..."
  • over 4 years ago10/28/19 at 3:34 pm (UTC)
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Linda Jordan replied to the discussion Storyline Crashes Every Time I Open the Video Editor
"In our government organization I was able to locate and resolve this issue as follows: Using Procmon, I could see that upon launching vid..."
  • 5 years ago03/05/19 at 7:25 pm (UTC)
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Linda Jordan replied to the discussion Storyline Crashes Every Time I Open the Video Editor
"I have been having the same issue for months. I've tried all the repairs, uninstall and reinstall the latest Storyline, etc. It is so fru..."
  • over 6 years ago08/17/17 at 7:18 pm (UTC)
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Linda Jordan replied to the discussion Video and screencast editing in Storyline 2 causes it to crash
"Thanks Ashley! Here's the reference number: Case Number: 01038702 Reference ID: ref:"
  • 7 years ago03/17/17 at 3:21 pm (UTC)
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Linda Jordan replied to the discussion Video and screencast editing in Storyline 2 causes it to crash
"Hi Ashley, Thanks for the response. I am currently experiencing this issue. I have gone through all of the steps - Set UAC to never, uni..."
  • 7 years ago03/17/17 at 3:03 pm (UTC)
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Linda Jordan replied to the discussion Video and screencast editing in Storyline 2 causes it to crash
"Herminia, are you still having this issue? I am."
  • 7 years ago03/16/17 at 8:45 pm (UTC)
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Linda Jordan replied to the discussion Storyline 2 error when editing screen recording: Video cannot be encoded
"Thank you Ashley. I replied to him this morning. More information will be forthcoming. We all appreciate your help! Linda"
  • 8 years ago02/25/16 at 3:12 pm (UTC)
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Linda Jordan replied to the discussion Storyline 2 error when editing screen recording: Video cannot be encoded
"Thank you, Ashley!"
  • 8 years ago02/22/16 at 5:33 pm (UTC)
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Linda Jordan replied to the discussion Storyline 2 error when editing screen recording: Video cannot be encoded
"Hi Ashley, Yes, the .net framework is installed. How should I proceed? Thank you, Linda"
  • 8 years ago02/19/16 at 11:41 pm (UTC)
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Linda Jordan started a new discussion Storyline 2 error when editing screen recording: Video cannot be encoded
"I recently began using a new computer with Windows 7 OS. I am now unable to edit video from within Storyline 2. I completed all of the tr..."
  • 8 years ago02/19/16 at 5:51 pm (UTC)
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Linda Jordan replied to the discussion Office 2013 Issues
"Have you heard back on this, Nicole?  "
  • 8 years ago02/12/16 at 3:58 pm (UTC)
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Linda Jordan replied to the discussion MS OFFICE 2010 Build 14.0.7128.5000 and Importing Quiz Error
"I see that this build is a SharePoint 2010 fix: http://support.microsoft.com/kb/2883026 MS OFFICE 2010 Build 14.0.7128.5000 I may be rela..."
  • almost 10 years ago07/15/14 at 10:01 am (UTC)
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Linda Jordan started a new discussion MS OFFICE 2010 Build 14.0.7128.5000 and Importing Quiz Error
"We have a group of 5 Instructional Designers using similar computers and software. We all have MS Office 2010 and Storyline. Recently som..."
  • almost 10 years ago07/15/14 at 9:49 am (UTC)
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Linda Jordan replied to the discussion Unable to add annotations
"http://www.articulate.com/support/presenter-13/annotations-arent-showing Tim, I believe this is our answer. I am using the latest flash v..."
  • over 10 years ago10/31/13 at 10:12 am (UTC)
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Linda Jordan replied to the discussion Unable to add annotations
"Adding to this scenario, I discovered that the annotations do show up when I publish, but not during the creation and playback when addin..."
  • over 10 years ago10/31/13 at 9:19 am (UTC)
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Linda Jordan replied to the discussion Unable to add annotations
"I am experiencing the exact same issue. The annotation buttons are completely unresponsive. I just upgraded from 09 to 13. I also have St..."
  • over 10 years ago10/31/13 at 9:07 am (UTC)
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Linda Jordan replied to the discussion Audio on Base Layer stops when layer is triggered to display
"Thanks Bruce! We didn't have the pause base layer checked, but what we did have was the "Hide objects on base layer" turned on. This was ..."
  • almost 12 years ago07/13/12 at 10:20 am (UTC)
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Linda Jordan started a new discussion Audio on Base Layer stops when layer is triggered to display
"We are missing something I think. It appears that audio should play on the base layer and continue playing when other layers are triggere..."
  • almost 12 years ago07/13/12 at 9:42 am (UTC)
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Linda Jordan replied to the discussion Flash Error - Gray Circle with Exclamation Mark during quiz
"We occasionally still get these errors now, but nothing like we were at the time I made the original post.  Here's what we've found corre..."
  • almost 12 years ago06/28/12 at 8:45 am (UTC)
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Linda Jordan started a new discussion Flash Error - Gray Circle with Exclamation Mark during quiz
"Many of our learners are experiencing an error while taking a Quizmaker Quiz within a course. The error presents as a gray circle with a ..."
  • 12 years ago01/30/12 at 6:35 pm (UTC)