"Hi Daniel, I wondered if you had any success with Rise on a mobile browser through an LMS? I am testing on Moodle but have the same issue..."

"Does anyone know what may cause text to not display when launched? Quiz is a SCORM package in Moodle. It only happens occasionally for a..."

"How can a user re-view an Engage interaction's Introduction page within a Presenter presentation? E.g. in a tab screen, once the tab scr..."

"Has anyone used Studio 09 with Office 2016?"

"I have created a new QM13 file with customised feedback master. However if I import questions from an existing QM09 quiz, the questions d..."

"Hi, I know this is an older thread but I was wondering if anyone has found a workaround to adding the scroll bar to longer feedbacks fro..."

"Hi John, I was wondering if you ever found the cause for this? This is something that we've recently experienced too, just in IE. I was ..."

"A group of users are having issues with Engage/Quizmaker screens not loading on content published on LMS - Engage screens are black, and ..."

"When setting up new questions, if you accidentally forget to specify the correct answer before closing the question, QM13 does not prompt..."

"Hi all, my Chrome updated today to include the new Flash Player version. I'm now on Chrome v 34.0.1847.116 m, and Flash Player is now v 1..."

"Just to update, Support considered the output text as sharp and readable. I have to disagree though, reading a passage of text in, for ex..."

"It is... the last update fixed it for some users but not others. No consistency with Engage type, computer operating system (reports from..."

"Hi Megan, Yes both Flash Player files enabled. I had the same version as you yesterday, just checked now and it's 33.0.1750.154 m ... it ..."

"Hi Stefano Unfortunately I'm not allowed to have Dropbox installed on my PC to sync (company IT policy) so I can only access it through ..."

"Hi Leslie, How do you upload the content folders to Dropbox? When I clicked Open Folder, highlight all and drag and drop, the files copy ..."

"Hi Leslie, Thanks for the article. After publishing then selecting 'FTP', what details do I put in the FTP fields? I've tried the followi..."

"Through the LMS. When I was looking into the issue last week I had the same Chrome and Flash Player 12.0.0.70 as a colleague - everything..."

"I'm looking for a way to publish a course so it can be viewed via the presentation.html file on the Articulate Mobile Player. Moodle does..."

"Hi Megan, No it included tabs, timelines etc. Chrome Flash Player is now on 12.0.0.77 and from testing here it seems to now work, so hope..."

"Has there been any news on this? I'm also receiving a few reports of some Engage 09 screens not working in Chrome, they have Flash 12.0.0..."

"Hi Leslie, Case submitted - # 00389665. Thanks, Louise"

"Studio 13 Update 2: Can anyone please help with improving the quality of the text when publishing to HTML5? I've been testing publishing ..."

"Thanks Phil. I was considering removing it as it doesn't work for some users, so if there's no difference to the tracking I may do so to ..."

"I have some courses in Moodle that track number of screens viewed. They launch in a new window, and the template has the Exit tab (Studio..."

"I am working towards converting quizzes created in QM'09 to QM'13. I have set up a new .quiz file in QM'13 and set up the slide masters a..."