Lu Post
Lu Post
President at Home Care Institute
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  • Johns Creek, GA
  • Contact Me
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"Thanks so much Stephanie! I will give it a try."
  • over 4 years ago11/22/19 at 5:47 pm (UTC)
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"I'm thinking that this app has been discontinued. I searched in the App Store without results and followed your link, David, but when I c..."
  • over 4 years ago11/17/19 at 5:43 pm (UTC)
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"I wanted to update this ticket. I did file a support ticket with Articulate 360 support and was given quite lengthy instructions to follo..."
  • over 4 years ago09/02/19 at 5:15 pm (UTC)
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"Thank you! I will file a support ticket now. I will also try to close my Windows version of Word."
  • over 4 years ago08/28/19 at 2:42 pm (UTC)
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"This ticket hasn't had a response in 2 months. I'm still experiencing this issue on my brand new Mac running Parallels. Is there any upda..."
  • over 4 years ago08/28/19 at 2:05 pm (UTC)
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"I don't see an ID for the video. It's located on a web page and I was hoping to have it centered in the slide window. I was th..."
  • over 4 years ago08/22/19 at 6:31 pm (UTC)
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"Unfortunately, my LMS won't publish a Rise course without a title. I like to create the title as part of the header image so I can contro..."
  • almost 5 years ago07/16/19 at 7:04 pm (UTC)
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Lu Post replied to the discussion Text on State Not Showing
"Yes, Phil, that makes perfect sense. Didn't think of that. Thank you!"
  • almost 5 years ago05/24/19 at 5:47 pm (UTC)
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Lu Post replied to the discussion USB-C Microphone
"Thank you, Tom. I ended getting an Apple USB to USB-C adapter and my regular mic seems to be working about normal. I'll look at the Boya...."
  • almost 5 years ago05/24/19 at 5:45 pm (UTC)
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Lu Post replied to the discussion Text on State Not Showing
"I think I figured out the issue in the event this happens to someone else. I had added a fade animation to the text boxes. When I removed..."
  • almost 5 years ago05/24/19 at 1:36 pm (UTC)
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"Thanks so much! This worked perfectly!!! I appreciate your detailed explanations!"
  • almost 5 years ago05/23/19 at 11:42 pm (UTC)
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"Nevermind. I loaded the course to the same server that my website is hosted and the course appears now. It must have been a problem with ..."
  • 5 years ago03/07/19 at 6:19 pm (UTC)
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Lu Post replied to the discussion Ideas for microphone
"I love the USB Samson Q1U. All my narrators use it. I've had the same microphone for 10+ years and it still produces crystal clear sound."
  • over 5 years ago01/15/19 at 7:59 pm (UTC)
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Lu Post replied to the discussion Templete BOOM!!
"This is really cool, Xavier. I was confused at first about the Correcto label as I thought that would be the one that would deactivate th..."
  • over 5 years ago01/05/19 at 3:20 pm (UTC)
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Lu Post replied to the discussion Resume issue with quiz failure
"Another idea would be to add a trigger that allows you to disable the Resume option at the slide level???"
  • over 5 years ago09/19/18 at 8:54 pm (UTC)
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Lu Post replied to the discussion Resume issue with quiz failure
"Our courses are made available to clients with varying LMSs and this issue is a problem in almost every one of them. This is especially p..."
  • over 5 years ago09/19/18 at 8:50 pm (UTC)
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"Hi Ron, I did a second repair yesterday morning and worked all day yesterday without one crash. Before that, SL was crashing 3-4 times a..."
  • over 5 years ago08/30/18 at 12:49 pm (UTC)
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"Also, I am working on a Mac using Windows Parallels. "
  • over 5 years ago08/29/18 at 2:48 pm (UTC)
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"Hi Ron, Thanks for the feedback. In response to your questions/recommendations, I don't get an error when Storyline crashes. When I take..."
  • over 5 years ago08/29/18 at 2:47 pm (UTC)
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"I thought my crashing was resolved with the repair, but my Storyline is still frequently crashing (2-3 times an hour). It seems to be rel..."
  • over 5 years ago08/28/18 at 7:58 pm (UTC)
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"The repair seems to have worked for me as well. Thank you for the quick response!"
  • over 5 years ago08/27/18 at 1:10 pm (UTC)
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Lu Post replied to the discussion All images disappeared
"Hi Ashley, thank you for your response. The course was originally built with Storyline 360. I had a bit of a crash while working in the c..."
  • almost 6 years ago05/14/18 at 6:42 pm (UTC)
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Lu Post replied to the discussion All images disappeared
"As an FYI on my course, I've saved back up versions and they are all impacted. I also followed the steps to rename a temp file and the im..."
  • almost 6 years ago05/12/18 at 1:56 pm (UTC)
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Lu Post replied to the discussion All images disappeared
"I've followed all of the recommended steps in this thread and filed a support ticket. None have helped. I've spent 8 weeks on a course th..."
  • almost 6 years ago05/12/18 at 1:54 pm (UTC)
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"Is there any possibility that Microsoft will correct this error? Luckily, republishing using the updated version of Storyline 360 correct..."
  • 6 years ago04/05/18 at 4:24 pm (UTC)