Luciana Piazza
Luciana Piazza Staff
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Luciana Piazza replied to the discussion Accessing published module for non-members
"Hi Visitry Inc.! Thanks for reaching out. Happy to help! Could you please clarify what publishing option you are selecting? You ca..."
  • 24 minutes ago03/28/24 at 1:48 pm (UTC)
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Luciana Piazza replied to the discussion Rise 360 is flipping my videos
"Hi Lindsie, Thanks for reaching out! I wasn't able to replicate this behavior on my end. Could you please clarify what block..."
  • 1 hour ago03/28/24 at 1:24 pm (UTC)
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Luciana Piazza replied to the discussion Page-level tracking from Rise to LMS
"Hi Norman, I appreciate you taking the time to share what you’d like to see in Rise 360. We currently have this logged as a feature..."
  • 1 hour ago03/28/24 at 1:01 pm (UTC)
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Luciana Piazza replied to the discussion Two person scenario in Rise
"Hi Nathan, Thanks for checking in. We don't have any updates at this time. I've gone ahead and included your voice in this report. ..."
  • 1 hour ago03/28/24 at 12:43 pm (UTC)
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Luciana Piazza replied to the discussion SCORM NOT VALID
"Hi Victor, Thanks so much for reaching out! I see that you've opened a support case and that you are working with my colleagu..."
  • 2 hours ago03/28/24 at 12:42 pm (UTC)
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"Hi Daniel, Thanks for reaching out! You can transfer content to a different owner as long as they are included in the list of Colla..."
  • 2 hours ago03/28/24 at 12:37 pm (UTC)
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Luciana Piazza replied to the discussion Storyline formatting-issues
"Hi Barry, Thank you for reaching out! I wasn't able to replicate this behavior on my end. Could you clarify for me when you are pas..."
  • 19 hours ago03/27/24 at 6:43 pm (UTC)
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Luciana Piazza replied to the discussion Slide looks like it has a light box
"Hi Linda, Glad to see you took my colleague Tom's suggestion in opening a support case! I see you are working with Robert. You're i..."
  • 21 hours ago03/27/24 at 5:23 pm (UTC)
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Luciana Piazza replied to the discussion Returning to course error
"Hi Tanya, Thanks for reaching out! I see that you've opened a support case and that you're working with my colleague John Carlo. Yo..."
  • 23 hours ago03/27/24 at 3:01 pm (UTC)
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Luciana Piazza replied to the discussion Edit review questions slides in Storyline 3
"Hi Creater P12, Thanks for reaching out! Have you attempted to change the cursor style? You can do this by going to the Format tab..."
  • 23 hours ago03/27/24 at 2:49 pm (UTC)
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"Hi Mary, Thank you for reaching out! What other elements do you have currently on this slide? I'm wondering if that might be affec..."
  • 1 day ago03/27/24 at 1:09 pm (UTC)
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Luciana Piazza replied to the discussion Dashboard and RISE360 not loading again
"Hi David, Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for any..."
  • 1 day ago03/27/24 at 12:44 pm (UTC)
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"Hi everyone, Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for ..."
  • 1 day ago03/27/24 at 12:43 pm (UTC)
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Luciana Piazza replied to the discussion is Rise down?
"Hi kimberly, Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for ..."
  • 1 day ago03/27/24 at 12:42 pm (UTC)
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Luciana Piazza replied to the discussion Rise error message
"Hi Audrey, Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for an..."
  • 1 day ago03/27/24 at 12:41 pm (UTC)
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Luciana Piazza replied to the discussion Is Rise down now?
"Hi everyone, Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for ..."
  • 1 day ago03/27/24 at 12:41 pm (UTC)
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Luciana Piazza replied to the discussion RISE unavailable?
"Hi Sharon, Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for an..."
  • 1 day ago03/27/24 at 12:39 pm (UTC)
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Luciana Piazza replied to the discussion Rise 360 Temporarily Unavailable
"Hi Wendy, Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for any..."
  • 1 day ago03/27/24 at 12:39 pm (UTC)
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Luciana Piazza replied to the discussion Rise 360 Not working
"Hi Sharon, Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for an..."
  • 1 day ago03/27/24 at 12:38 pm (UTC)
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Luciana Piazza replied to the discussion Is Rise 360 down?
"Hi Ishwarya, Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorr..."
  • 1 day ago03/27/24 at 12:35 pm (UTC)
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Luciana Piazza replied to the discussion March 26, 2024 8pm Central
"Hi Rose, Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry fo..."
  • 1 day ago03/27/24 at 12:35 pm (UTC)
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Luciana Piazza replied to the discussion Rise Error
"Hi Tom, Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for..."
  • 1 day ago03/27/24 at 12:33 pm (UTC)
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Luciana Piazza replied to the discussion Comments in Bold and/or Italic
"You're welcome, Alecia! It looks like part of your email signature came through when you replied via email. You can remove that if needed..."
  • 2 days ago03/26/24 at 3:59 pm (UTC)
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Luciana Piazza replied to the discussion Hide spelling errors from Notes panel
"Hi Ellen! Thanks so much for sharing your thoughts with us. I've added your voice to the report. We'll be sure to update this threa..."
  • 2 days ago03/26/24 at 3:27 pm (UTC)
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Luciana Piazza replied to the discussion Course Certificate Template
"Hi Kristy, Thanks so much for reaching out! I see that you've opened a support case and that working with my colleague Carlo. You'r..."
  • 3 days ago03/25/24 at 7:45 pm (UTC)