"Hi Glenda, From what I see in your code, you must declare the "player" variable before making the API call. Try this: var player = GetPla..."

"Addendum... It should be noted that if the "UPGRADE PROJECT TEXT" action shown here is taken, compatibility is lost:"

"Hello Maria, Thank you for your continued efforts to solve this problem. Well after further testing, I am happy to say that the update di..."

"Hello Lauren, Our tests reveal that, unfortunately, the problem is still present. The only way to avoid is to delete all new text boxes a..."

"Hello Lauren, I’m not sure if I already replied to this email. But if I didn’t (and even if I did), thank you (again) for the info an..."

"Thank you for the support Lauren! I'll be happy to test and provide feedback at the earliest opportunity!!"

"Sorry Jimmy, I did not pursue this due to lack of time. As a result, I'm sorry not to have a fix to suggest. At work, we use Storyli..."

"Hello Becca, Thank you for following up on my observation. I will prepare a .story that can be shared and upload it as indicated. "

"Hi Ren, Has a fix been issued for Storyline 3? I have the same issue with the latter when opening some Storyline 360 files, although thos..."

"Has there been any development on this capability for SL3 - 360?"

"If ever the "Works in all" portion doesn't work as is, try preceding it with the following script: var player = GetPlayer(); function f..."

"The beginning of the abandonment! Very sad news after only three years!!"

"Varya, note that the buttons are not frozen. The "hotspots" that trigger the "yes" or "no" actions seem to be moved off of the buttons. T..."

"Alyssa, disregard my latest comments. I was the cause of my own headache. Indeed, I had temporarily disabled UIAutomationCore.dll for oth..."

"Alyssa, I'm sorry for not following up on this issue But I have more critical issues that appeared in SL2. Now when launching SL2, a mess..."

"Hi Alyssa, Sorry for the delay in responding. After some testing on different lessons, it seems the bug is mainly present on the resume ..."

"Hi Ashley, Actually, it's neither story.html nor story_html5.html but rather index_lms.html!! But I'm not sure that it would be a Flash..."

"Thanks for the interesting review Russ!!"

"Noted! Thank you Sujeev!!"

"Hi Sujeev, Was there any development on this issue? I am experiencing the same problem with MS Edge only since the last Windows 10 updat..."

"I'm still on SL2 and will be for a while. Sorry I can't help!!"

"Perhaps a stupid question, but do you have javascript enabled on your browsers?"

"Ooops my bad, sorry! Good catch Matthew!!"

"Hi Sally, Yes those are the variables required in SL. Lucio  "

"This should provide the requested results: var lmsAPI = parent; var name = lmsAPI.GetStudentName(); var id = lmsAPI.GetStudentID(); var ..."