"Hi Ashley, It seems like our posts crossed each other. Sure, I will follow your direction and contact with the sales team. Thank you."
- almost 2 years ago08/30/18 at 6:20 am (UTC)
"Can anybody from the support team can provide help here?"
- almost 2 years ago08/29/18 at 1:53 pm (UTC)
"Sure Phil. Thanks for the help."
- almost 2 years ago08/29/18 at 1:49 pm (UTC)
"Hi Phil, Our client is specific on the license version. We would definitely need SL360, but I was wondering whether we could upgrade our..."
- almost 2 years ago08/29/18 at 8:30 am (UTC)
Mahesh Vijayan started a new discussion Is it possible to upgrade to SL360 from an already upgraded SL3.
"Hi team, We have a number of SL3 licenses which are upgraded from either SL2 or SL1. That means our machines have either SL1 and SL3 or ..."
- almost 2 years ago08/28/18 at 2:02 pm (UTC)
"Thanks for the info Ashley!"
- 2 years ago06/08/18 at 12:19 pm (UTC)
Mahesh Vijayan started a new discussion Can I upgrade SL 1 to SL3
"Hi team, We have couple of SL1 licenses available and would like to upgrade it to SL3. Hope this works same as upgrading from SL2. Pleas..."
- 2 years ago06/07/18 at 10:33 am (UTC)
"Sure Leslie, Will you open a test case so that I can share the file directly to the support engineer? "
- 3 years ago06/23/17 at 9:15 am (UTC)
"Hi SL team, Did you get a chance to validate the issues mentioned above?"
- 3 years ago06/22/17 at 1:12 pm (UTC)
Mahesh Vijayan started a new discussion Issues noted in Storyline3
"Hi, We were evaluating Storyline3 with a trial version and found some issues which were not noticed in Storyline2 or 1. The below listed..."
- 3 years ago06/19/17 at 3:11 pm (UTC)
"Hi Ashley, I hope we can also upgrade Storyline1 to Storyline3. "
- 3 years ago06/13/17 at 6:25 am (UTC)
"Hi Kelly, One more issue has surfaced in HTML5 output. On instances where right clicks are required, even if you right click correctly o..."
- 3 years ago05/29/17 at 2:24 pm (UTC)
"Hi Ashley, Client has responded that the test link worked fine for them."
- 3 years ago05/29/17 at 2:02 pm (UTC)
"Hi Ashley, Cleo has provided me a test link and it worked well in our internal testing. We have forwarded it to our client, to check it ..."
- 3 years ago05/24/17 at 11:43 am (UTC)
"Thanks for the response Kelly. I have submitted a case in the above link."
- 3 years ago05/24/17 at 8:53 am (UTC)
"Can someone from Storyline support team please look into this issue?"
- 3 years ago05/23/17 at 10:06 am (UTC)
"Hi Ashley, Did your team get a chance to go through the source files? Our client is following up on this."
- 3 years ago05/18/17 at 9:27 am (UTC)
"Awesome! That's a whole lot of information Sam. Never mind about Hijacking, this is your thread also. We do not have SL3 till now. We wil..."
- 3 years ago05/18/17 at 7:38 am (UTC)
"Hi Sam, Seems like we both are in the same situation. In our case, double clicks are not at all working in Chrome. From your comment it ..."
- 3 years ago05/17/17 at 9:16 am (UTC)
Mahesh Vijayan started a new discussion Double Click Simulations not working in latest version of Chrome.
"Hi team, We have a project which features software demonstrations and simulations (Show me and Try it). We uses software screen shots fo..."
- 3 years ago05/16/17 at 9:11 am (UTC)
"Hi Ashley, We have tried these steps and the issue was not solved. I have posted the same here earlier. Please read the 4th comment in t..."
- 3 years ago05/16/17 at 7:17 am (UTC)
"Good News and Bad news, Good News is that Client has reported that the latest version we gave did worked and the PDFs opened without any..."
- over 3 years ago05/11/17 at 5:56 am (UTC)
"Hi Ashley, We are yet to hear back from client about a different browser. Mostly they will not agree for a different browser. Strange th..."
- over 3 years ago05/04/17 at 2:35 pm (UTC)
"Thanks for the quick response Ashely, Unfortunately IE11 is the official browser for our client and they do not use any other browser. I..."
- over 3 years ago05/04/17 at 5:54 am (UTC)
Mahesh Vijayan started a new discussion PDF linked in resources results in crashing IE11 and audio crackling
"Hi every one, I have two issues, that will need your support to solve. Our build is an elearning course, with 55 pages that uses a custom..."
- over 3 years ago05/03/17 at 2:04 pm (UTC)