"Hi Leslie, I followed the instruction Articulate Support provided and I stillexperience the same problem: Articulate Presenter is still..."

"Hi Leslie, I have both of them installed on my machine from before. Thanks, Mai"

"Hi, After updating Articulate Studio 4.02 with Update 3, I have the following issues (see attached screenshot for more details): Dialo..."

"The key step for me was viewing the content online. For some reason, embedded video quality is very low when I view the content locally."

"Thank you. I have received the email. Quality looks good. Please send my regards to Karla as well."

"I still do not see. If you could please re-send it, that would be great. Thanks, Leslie."

"Where do I go to view Karla's response?  I don't see a message in my email or my account's inbox here. Thanks! :P"

"Hi Leslie,  I did not get the email with the case number last time, I resubmitted my case just now: Case Number: 00391374  Reference ID: ..."

"Hi Leslie, I have uploaded my files. Thank you in advance for the support. To answer your question, I am running Studio '13 Update 2. ..."

"Greetings, I'm working a presentation that will include a short video portion. I recorded the source video in the highest desktop quality..."