Mark Klosowski
Mark Klosowski Staff
Quality Assurance Engineer at Articulate
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"Hi Louise, I have a couple of suggestions that might help. 1) Accessibility controls are also available through the player's shortcut key..."
  • 3 years ago03/08/21 at 1:30 pm (UTC)
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"Hi Katie, We test with SCORM and the accessibility features are expected to work in an LMS. Without seeing your project, it's difficult t..."
  • 3 years ago02/12/21 at 3:18 pm (UTC)
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"Hi Robin, Are you able to share with us your course (or part of it) so we can see how you have the answer submission set up? Changing the..."
  • 3 years ago02/01/21 at 3:41 pm (UTC)
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"Hi Daniel, I've created a bug report for the issue you described. Unfortunately I don't have a workaround to offer other than to remove ..."
  • 3 years ago01/14/21 at 4:45 pm (UTC)
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"Hi Victoria, We'll look into this. As a workaround, try increasing the width of the outline to 2 pixels. That seemed to maintain the bor..."
  • 3 years ago01/14/21 at 4:33 pm (UTC)
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"Hi Holly, We had other reports of this with an older beta version of Storyline. Can you check for updates and see whether the buttons ar..."
  • 3 years ago01/08/21 at 3:59 pm (UTC)
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"Hi Thomas, There is a built-in player variable that can be set to automatically enable Zoom to fit. 1. Open the variables window. 2. Se..."
  • 3 years ago01/07/21 at 1:57 am (UTC)
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"Hi Dionne, There are a couple of suggestions for converting fonts to WOFF in this article. https://articulate.com/support/article/Rise-A..."
  • over 5 years ago12/06/18 at 4:49 pm (UTC)
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"Hello Jesper, In player properties there is a text direction setting (Custom: Other) that allows an author to change text to a right-to-..."
  • 6 years ago03/15/18 at 10:53 am (UTC)
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Mark Klosowski replied to the discussion Change the color part of a word
"Here are a couple of workarounds that might help. 1) Create the text using another program that supports coloring of individual letters,..."
  • 6 years ago01/08/18 at 11:20 pm (UTC)
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Mark Klosowski replied to the discussion Turn off contextual alternatives?
"Hey Brett, Thanks for commenting. As far as I know Storyline 360 shouldn't be supporting any contextual alternate forms. The only things..."
  • over 7 years ago11/18/16 at 6:45 pm (UTC)
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Mark Klosowski replied to the discussion Turn off contextual alternatives?
"Hi Sally, We have been able to repro the issue you reported with this font substituting alternate forms of the letters. Typically Storyl..."
  • over 7 years ago11/18/16 at 6:43 pm (UTC)
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"Hi Wendy, Just wondering whether it makes any difference whether you view Flash output or HTML5?"
  • over 7 years ago11/10/16 at 1:55 pm (UTC)
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Mark Klosowski replied to the discussion Articulate 360 is in Japanese
"Hi Bryan, You've got the right items, it's just a matter of what's what. Take a look at the English version attached.  "
  • over 7 years ago11/09/16 at 8:06 pm (UTC)
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Mark Klosowski replied to the discussion Articulate 360 is in Japanese
"Hi Joe, Guessing it might be Chinese, but regardless, are you seeing just the Articulate 360 Desktop App or are other apps, like Storyli..."
  • over 7 years ago11/09/16 at 7:18 pm (UTC)
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"Hi John, Japanese uses all three types mixed together. The response you received was likely meant as "Hiragana and Katakana and Chinese ..."
  • over 7 years ago08/10/16 at 6:06 pm (UTC)
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"Hi Nitin, Here are a couple of things to try. 1) Use a font that supports East Asian characters.  2) When authoring the Notes, set the..."
  • almost 8 years ago06/09/16 at 3:56 pm (UTC)