"Thank you Phil; appreciate your prompt and helpful response!"

"With the 12/13/22 update, our team was excited to see that SL would be reporting more in-depth question details to an LMS. However, upon ..."

"Hi Crystal. Thank you for your response. Yes, the behavior occurs in Review 360 as well as in our LMS, but only in Edge. Chrome doesn't e..."

"I have the same question! Help is appreciated! But my need is more for Storyline."

"Thank you!"

"Yesterday my SME shared her screen for a software simulation, which I captured using Storyline. It worked fine when replayed as a video o..."

"Thanks so much, Allison!"

"Yes, Karen, I've seen that straight, blank line on many occasions! I've learned a few things in the past couple of years: Never try to r..."

"Does anyone have experience using Storyline-based assessments in Litmos? If so, are you able to get granular data from the LMS, as if you..."

"Hello - not sure if this is still an issue for you, Luke. I just had a similar issue and upon detailed review, finally noticed that there..."

"I've experienced this issue twice today. I was able to preview the audio, so I knew it was there, so I exported it, then imported it, and..."

"I believe I'm seeing a trend in this issue, that this normally occurs once I've adjusted the volume on a file. I don't think I have the p..."

"Hi Juan. What type of audio file are you using? I'm now recording directly into SL again and hoping that will solve the problem."

"Hi Lauren. Thank you so much. I've been able to use my mic again and record directly into Storyline; hope this will help. If not, I'll up..."

"Members of our team have just begun experiencing these audio issues such as audio file disappearing, unable to edit the audio file and re..."

"Susan, my teammate who is on the Portal tested it for me and it worked for him, even though the captions don't display for me (working re..."

"Thank you so much for letting me know. I'll look forward to your update when convenient for you."

"I'm also working remotely and attempting to use captions. They don't display in preview or once published. Could you share the steps to r..."

"I've learned that this happens after I undock and redock my computer. If I reboot, the correct size cursor returns and functions normally..."

"I just struggled with this as well, and you have to hover over the 3 dots until a pointing finger appears (not just the "hand" icon). The..."

"We just converted to Windows 10, and I too am experiencing this issue. Since I'm on a Corporate Windows account, my IT dept said said tha..."

"Thank you for your prompt response, Crystal! I'll follow up with your suggestions. Really appreciate your followup!"

"Could someone please share with me what information Robert sent? We just started running Windows 10 and after attempting an update, our t..."

"Ashley, Thank you so much for passing along this information. I’ll definitely pass it along. Thank you again."

"Thank you for your follow up. I do hope this doesn't prevent our company from using Articulate."