Max Laboy
Max Laboy
Manager, eLearning at Saks
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Max Laboy replied to the discussion Project won't save - Storyline 2
"The one thing I have found that seems to keep the error away for a while is to delete ALL app data/temp files from both the temp articula..."
  • over 9 years ago12/15/14 at 1:27 pm (UTC)
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Max Laboy replied to the discussion Project won't save - Storyline 2
"Sorry Ash, I can only tell you what is working for me..."
  • over 9 years ago12/08/14 at 6:13 pm (UTC)
Activity
Max Laboy replied to the discussion Project won't save - Storyline 2
"Your project is a single slide? If so, maybe try going straight to a save as instead of just save? Most are finding that even if the err..."
  • over 9 years ago12/08/14 at 4:54 pm (UTC)
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Max Laboy replied to the discussion Project won't save - Storyline 2
"It is very slow going but if you save after every slide you edit, the most you will lose is that page - then save as another name, close ..."
  • over 9 years ago12/08/14 at 4:27 pm (UTC)
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Max Laboy replied to the discussion Project won't save - Storyline 2
"I was able to save twice before it crapped out on me this morning."
  • over 9 years ago12/08/14 at 1:53 pm (UTC)
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Max Laboy replied to the discussion Project won't save - Storyline 2
"I was able to advance on Friday by saving after every little edit. When the error would pop up (after a few edits), I would close the pro..."
  • over 9 years ago12/08/14 at 1:29 pm (UTC)
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Max Laboy replied to the discussion Project won't save - Storyline 2
"Agree - the only projects I have had the issue with contain video."
  • over 9 years ago12/08/14 at 1:25 pm (UTC)
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Max Laboy replied to the discussion Project won't save - Storyline 2
"It seems video is the one factor that we all have in common when getting this error. Below are the variety of error messages I got today."
  • over 9 years ago12/05/14 at 6:51 pm (UTC)
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Max Laboy replied to the discussion Project won't save - Storyline 2
"Here is another bit of info - today I made sure to save after every edit. Each time I have gotten the save error, I closed out of the pro..."
  • over 9 years ago12/05/14 at 6:32 pm (UTC)
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Max Laboy replied to the discussion Project won't save - Storyline 2
"Thank you!"
  • over 9 years ago12/05/14 at 6:18 pm (UTC)
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Max Laboy replied to the discussion Project won't save - Storyline 2
"Case #00443012 I did the full repair. Completely uninstalled and re-installed twice and then again with the latest update. Saving and w..."
  • over 9 years ago12/05/14 at 2:55 pm (UTC)
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Max Laboy replied to the discussion Project won't save - Storyline 2
"Here is the latest. I realized that I was working on a template converted from SL1, so I decided to start over from scratch and start wi..."
  • over 9 years ago12/05/14 at 1:39 pm (UTC)
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Max Laboy replied to the discussion Project won't save - Storyline 2
"I actually have 2 cases open for the same issue."
  • over 9 years ago12/04/14 at 8:25 pm (UTC)
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Max Laboy replied to the discussion Project won't save - Storyline 2
"Yes I have gone through the repair process and even fully uninstalled and reinstalled the newest update twice. I was not even able to up..."
  • over 9 years ago12/04/14 at 8:00 pm (UTC)
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Max Laboy replied to the discussion Project won't save - Storyline 2
"The update did not fix the issue  "
  • over 9 years ago12/04/14 at 6:26 pm (UTC)
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Max Laboy replied to the discussion Project won't save - Storyline 2
"I get an error every time I try to upload my files through your site!  "
  • over 9 years ago12/04/14 at 6:22 pm (UTC)
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Max Laboy replied to the discussion Project won't save - Storyline 2
"I am also having this issue. The only programs I have open are articulate, outlook, powerpoint and a browser - I have 8 gbs of ram so mem..."
  • over 9 years ago12/04/14 at 6:21 pm (UTC)