"Hi! I just got a new machine and need to install Storyline 2 on that machine (I already have a license). When I try the download link, it..."

"Thanks Ashley. I will look at those resources. Still curious if anyone ever had success with a photoshop created gif. If so, please shar..."

"Thanks for your suggestions Walt! Unfortunately, I tried doing that and the image quality was too degraded in comparison to the other gra..."

"It didn't work for me. Did that work for anyone else who used Photoshop created GIFs?"

"Sure Ashley, it's case #00886909"

"Thanks Walt. I'll ask my developer if he used those settings in photoshop. Thanks for the tip! I'll update here in a bit."

"Yes, I sent them the photoshop created gif."

"I just realized that it doesn't work with a photoshop created gif, but it works with a gif I created in a web based tool (which won't wor..."

"I'm having an issue with my animated gif. It works in my browser, but not in Storyline when I preview it. I downloaded the latest release..."

"Hi Ashley, thanks for your response.  My image was 100% normal size. Are you saying that I'm not able to get a text reference to have a ..."

"An update to my last post. It appears to be happening in all text boxes. I created a new text box and manually typed in the text and adde..."

"I have a strong suspicion that it has something to do with the master slide layout. It appears to only happen if I am using a text placeh..."

"I am using SL2. Here's what it looks like on the slide itself:   Here's what it looks like in preview (also publish):   I attach..."

"I see that this is an old issue, but I've been experiencing the same problem. My variable reference is making my text smaller. Did this e..."

"Tried that and it didn't work. I use Storyline 2 and have this issue in both versions (1 & 2). I think I give up. It's probably easie..."

"I tried that twice, but it didn't work. Still not finishing my download :("

"Hi Leslie, Yes, I have a windows version of Word installed. It happens with all my Storyline source files. For some reason, it doesn't l..."

"For some reason, I'm not able to publish a course to Word if I include notes. It will appear to publish, but when I open in Word, it only..."

"Yep, already tried the exe and zip. Neither option works for some reason. It keeps getting stuck during download. Tried from 2 different ..."

"I have Storyline 1 installed on my Mac via Parallels and I wanted to download a trial of SL2 to start building a business case for my com..."

"I know this is an old forum, but I'd be curious to know if the QA team found a resolution. I want to change the states/colors of my radio..."

"Yes, both of our feedback masters were working before, both of us use Parallels too. We both created a brand new product on our own local..."

"I am using the default feedback master. I open a new project, insert a layer and choose the default correct feedback. The button is invis..."

"It looks like this problem came back and nothing I can do will fix it. I'm still using Parallels and sharing is turned off, working on C ..."

"That's exactly what it was. I am a Mac user and had sharing turned on in Parallels. Switched it off and now it's back to normal. Thank you!"