Melanie Chin
Melanie Chin
Senior Manager, Learning & Enablement
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Melanie Chin commented on the e‑learning example Rise 360: Airline Innovation 101
"Thank you!"
  • 1 year ago02/11/23 at 7:16 am (UTC)
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Melanie Chin commented on the e‑learning example Rise 360: Airline Innovation 101
"I would love to know how the two chair activities were built. Were they built in Rise or were they built in Storyline and inserted as a ..."
  • 1 year ago02/10/23 at 10:57 pm (UTC)
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"Thank you! I will let him know."
  • over 1 year ago10/26/22 at 11:24 pm (UTC)
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Melanie Chin started a new discussion Rise 360 - Start Course Button Text Question
"One of my team members is using Rise 360 to build an assessment. He wants to change the text on the Start Course button to say Star..."
  • over 1 year ago10/26/22 at 6:48 pm (UTC)
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Melanie Chin replied to the discussion Rise 360 Question Banks Categories
"Thanks!"
  • over 1 year ago07/19/22 at 5:52 pm (UTC)
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Melanie Chin started a new discussion Rise 360 Question Banks Categories
"With the new question banks in Rise 360, is there a way to assign a category or topic to a question? One of the things we try to do..."
  • almost 2 years ago07/12/22 at 6:42 pm (UTC)
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Melanie Chin replied to the discussion Mac User Advice
"I think all the Mac users gave up on asking for a Mac version of Storyline, which is why you don't see current threads. I know I ga..."
  • 2 years ago03/29/22 at 10:47 pm (UTC)
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Melanie Chin replied to the discussion Articulate 360 & Company Security
"Thank you. I had called the Sales number several times and left messages on their voicemail, that’s probably why you didn’t see any prev..."
  • over 2 years ago10/05/21 at 8:29 pm (UTC)
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Melanie Chin started a new discussion Articulate 360 & Company Security
"My training team wants to move to 360. However, when we tried to implement this years ago, our InfoSec group shut it down. Th..."
  • over 2 years ago10/05/21 at 7:23 pm (UTC)
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"I use eLearning Art. This isn't a free website, but there is a 7-day trial that includes unlimited access to their library. It includes..."
  • 4 years ago02/12/20 at 11:15 pm (UTC)
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"I need to mention that my issue was fixed temporarily.  The version i reinstalled was not the "approved" version for my company.  I had t..."
  • over 5 years ago10/16/18 at 10:23 pm (UTC)
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"Thanks for responding.  I have been working with my IT group since last week and I believe that there is something in our version that is..."
  • over 5 years ago10/15/18 at 7:36 pm (UTC)
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"I am having an issue with importing also, although it may be something different.  My company forced us to "upgrade" to Office 365 ProPlu..."
  • over 5 years ago10/12/18 at 7:59 pm (UTC)
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"After reading a couple of other threads on this, it seems like MS Powerpoint is the problem.  I uninstalled and reinstalled a new copy an..."
  • over 5 years ago10/09/18 at 3:41 am (UTC)
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"I downloaded a trial copy of Storyline 360 to see if that would help, but it did the same thing.  Here is a copy of the file where i uplo..."
  • over 5 years ago10/09/18 at 1:58 am (UTC)
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"I am having the same issue when trying to import a PowerPoint deck into Storyline.  It goes through all of the motions, but the imported ..."
  • over 5 years ago10/09/18 at 12:05 am (UTC)
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"Wow!  That was speedy!  Thanks!"
  • over 5 years ago07/30/18 at 10:30 pm (UTC)
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Melanie Chin started a new discussion Send Email Trigger to Multiple Email Addresses
"Hi, I am trying to create a Send Email trigger that will send an email to more than one email address.  Our default email address is for..."
  • over 5 years ago07/30/18 at 10:24 pm (UTC)
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Melanie Chin replied to the discussion Audio Plays too Fast during Preview
"I reinstalled a new version of Storyline 3 and it is still happening.  I will reach out to the engineers to see if they have any other id..."
  • 6 years ago04/16/18 at 7:06 pm (UTC)
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Melanie Chin replied to the discussion Audio Plays too Fast during Preview
"Thanks, Ashley.  The audio in your files is synced correctly.  I have tried shutting down Storyline and reopening the file and it doesn't..."
  • 6 years ago04/12/18 at 3:13 pm (UTC)
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Melanie Chin replied to the discussion Audio Plays too Fast during Preview
"I forgot to add that the slide i published doesn't have a motion path, but it happens on those slides as well.    "
  • 6 years ago04/10/18 at 5:10 pm (UTC)
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Melanie Chin replied to the discussion Audio Plays too Fast during Preview
"Sorry for the late reply.  IT wanted to make sure that the issue isn't being caused my sound card.   I'm uploading the slide where it is..."
  • 6 years ago04/10/18 at 5:05 pm (UTC)
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Melanie Chin replied to the discussion Audio Plays too Fast during Preview
"I also don't want to publish each slide and upload it to the LMS to test the timing.  That would be too time-consuming and painful if I h..."
  • 6 years ago03/02/18 at 9:34 pm (UTC)
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Melanie Chin started a new discussion Audio Plays too Fast during Preview
"When I preview my slides using the Preview option in the Tool Bar, not the one on the timeline, the audio track plays too quickly.   Whe..."
  • 6 years ago03/02/18 at 9:33 pm (UTC)
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Melanie Chin replied to the discussion Blurry Image in Logo Panel
"Thanks for the suggestion, RIch.  We're living with the slight blurriness for the current modules.  I'll try switching the dpi when we up..."
  • over 6 years ago12/15/17 at 4:37 pm (UTC)