Michael W
Michael W
Freddie Mac
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Michael W started a new discussion Issue with Rise renaming our video filenames
"When we publish the web content in Rise, it renames our asset folder filenames. In this case, it's renaming our .mp4 file with a long str..."
  • 20 days ago11/16/21 at 11:27 pm (UTC)
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Michael W replied to the discussion Blurred zoom region
"Hi I'm wondering if Articulate has solved for this HTML5 Zoom blurriness issue yet? Is it even solvable by your IT group? (It looks like ..."
  • 9 months ago02/26/21 at 8:15 pm (UTC)
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Michael W replied to the discussion Changing the favicon
"Thanks for your reply Leslie. Is there a way I can submit a request to your development team to see if they can add this option for users..."
  • over 2 years ago08/06/19 at 9:46 pm (UTC)
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Michael W started a new discussion Changing the favicon
"Hi, we are using Articulate Online's server to house some of our content. Is there a way to edit the favicon on the browser to reflect an..."
  • over 2 years ago08/05/19 at 8:03 pm (UTC)
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"hi Mary, Out of curiosity, do you know whether your users are accessing your project via a hand-held device or at a regular workstation/..."
  • over 3 years ago04/03/18 at 5:31 pm (UTC)
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"Hi Mary, FYI, I unfortunately never received a solution or reason as to why this occasionally occurs. Thus far though, after 10s of thou..."
  • over 3 years ago04/03/18 at 2:19 pm (UTC)
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"Hi just notifying that this was never solved and to this day, we still see occasional "Anonymous" line items...even though we require a n..."
  • almost 4 years ago12/18/17 at 4:09 pm (UTC)
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Michael W replied to the discussion Poor text quality in Storyline
"Try clicking on the Design tab and then select the Story Size Setup button.  Play around with the story size and aspect ratio at 1024 and..."
  • 4 years ago11/07/17 at 2:51 pm (UTC)
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"Your Articulate Case # 01132998 Thanks! Michael Woo"
  • 4 years ago09/08/17 at 6:48 pm (UTC)
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"hi Ashley, I'm going to submit a case to your support team, so please disregard above. thanks. sorry for any confusion."
  • 4 years ago09/08/17 at 1:29 pm (UTC)
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"Hi Leslie, I totally missed your response sorry. yes, i'll work with your support team. thanks."
  • 4 years ago09/08/17 at 1:28 pm (UTC)
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"Hi Ashley, I made my course public and have set up my Guestbook as mandatory for name and email, but still occasionally an "Anonymous" ro..."
  • 4 years ago09/08/17 at 1:23 pm (UTC)
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"this issue still occurs today. I have a public course, but it is mandatory for the Users to enter their name and info in the guestbook, b..."
  • 4 years ago09/08/17 at 1:03 pm (UTC)
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Michael W replied to the discussion ARticulate Online Reporting
"Hi Leslie, Yes, I'm using the Guestbook option and making mandatory for one to enter their name, email addr. So since it's mandatory, I'..."
  • over 4 years ago08/09/17 at 6:40 pm (UTC)
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Michael W started a new discussion ARticulate Online Reporting
"Hoping someone can assist me with a question/issue I have. I'm reporting on a tutorial that contains mandatory data for the user to fill ..."
  • over 4 years ago08/08/17 at 5:45 pm (UTC)
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Michael W started a new discussion Articulate Online Reports
"We lost our access to the Home page of our AO site for some reason and it contained a standard summary report that gave all hits on your ..."
  • over 4 years ago08/02/17 at 3:23 pm (UTC)
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Michael W replied to the discussion Blurry text on some slides
"Hi Alvin, by adjusting the story resolution to 1024 width and keeping the aspect ratio, I didn't have to adjust any of the graphics nor t..."
  • over 4 years ago05/31/17 at 2:06 pm (UTC)
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Michael W replied to the discussion Poor text quality in Storyline
"Wanted to let you/everyone know that 1 of the 2 issues is solved.  I took the suggestion of someone on another thread and changed my Stor..."
  • over 4 years ago05/30/17 at 9:08 pm (UTC)
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Michael W replied to the discussion Poor text quality in Storyline
"Hi Alyssa, Just a heads up that I opened a support case earlier today Articulate Case # 01080772 and forwarded my .sl2 file to see if the..."
  • over 4 years ago05/30/17 at 6:13 pm (UTC)
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Michael W replied to the discussion Blurry text on some slides
"That's next on my list to test, but I'm afraid that will force me to adjust the positioning and size of elements on every screen. oh well."
  • over 4 years ago05/30/17 at 2:11 pm (UTC)
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Michael W replied to the discussion Poor text quality in Storyline
"Hi Leslie, I notice it's been over 4 years and Articulate still has not come up with a solution or reasoning why the "blurry and fuzzy fo..."
  • over 4 years ago05/27/17 at 8:55 pm (UTC)
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Michael W replied to the discussion Blurry text on some slides
"HI, I'm getting the same blurry text on over 90% of my slides after publishing and running from Articulate Online.  did you by chance fin..."
  • over 4 years ago05/27/17 at 8:42 pm (UTC)
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"hi I'm running into the same issue, the Prev and Next checkboxes under the Slide Properties window are selected and greyed out on the Eng..."
  • over 4 years ago04/28/17 at 3:33 pm (UTC)
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"HI Aalysaa, After I updated to the latest update of Storyline, I believe it fixed the issue... At least for me. Make sure you're working..."
  • almost 5 years ago02/23/17 at 3:11 pm (UTC)
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Michael W replied to the discussion video background
"Hi was K Watson's request ever completed?  thanks.  "
  • over 5 years ago07/21/16 at 9:43 pm (UTC)