Brett Gibson
Brett Gibson
Product Support Engineer at Pinpoint Global Communications
  • About

    Brett Gibson

    Background in anything from website and graphic design to financial publishing. Have experience in industries such as Sign Production and Installation to Documentation and Design. Born and Raised in New England. Go Pats!
  • Nashua NH
  • Website
  • Contact Me
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Brett Gibson replied to the discussion Remove course cover page?
"+1"
  • 6 months ago10/29/23 at 2:43 pm (UTC)
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Brett Gibson replied to the discussion Anyone else experiencing bookmarking issues for Rise content after the April 29, 2021 Release?
"Opened case # 02835081."
  • over 2 years ago07/19/21 at 3:26 pm (UTC)
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Brett Gibson replied to the discussion Anyone else experiencing bookmarking issues for Rise content after the April 29, 2021 Release?
"Hi Alyssa, I am the Support Specialist for the LMS. I am trying to assist our client with a Rise course that is not working correctly. Th..."
  • over 2 years ago07/19/21 at 3:23 pm (UTC)
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Brett Gibson replied to the discussion Anyone else experiencing bookmarking issues for Rise content after the April 29, 2021 Release?
"Yes, we adjusted the ScormPackageProperties to set the suspend_data_max_length = 64000 where suspend_data_max_length = 4096."
  • almost 3 years ago07/16/21 at 5:55 pm (UTC)
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Brett Gibson replied to the discussion Anyone else experiencing bookmarking issues for Rise content after the April 29, 2021 Release?
"And again, we increased suspend data limits per course to 64000 and it does not resolve the issue, so that brings me back to Rise working..."
  • almost 3 years ago07/16/21 at 3:42 pm (UTC)
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Brett Gibson replied to the discussion Anyone else experiencing bookmarking issues for Rise content after the April 29, 2021 Release?
"It's just funny because we have created SCORM packages just as long or longer in Storyline and do not have these issues, but thank you fo..."
  • almost 3 years ago07/16/21 at 3:40 pm (UTC)
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Brett Gibson replied to the discussion Anyone else experiencing bookmarking issues for Rise content after the April 29, 2021 Release?
"Our LMS uses a SCORM 1.2 Engine and does not plan on changing this. You are saying there is no other way around this? Almost like Articul..."
  • almost 3 years ago07/16/21 at 12:15 pm (UTC)
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Brett Gibson replied to the discussion Importing Powerpoint
"1. The file is NOT corrupted. 2. The file path isn't it since another coworker was able to import the file. 3. I submitted a ticket to Ar..."
  • almost 5 years ago07/11/19 at 7:50 pm (UTC)
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Brett Gibson replied to the discussion Wrong font, missing characters with HTML5 on IE???
"I was able to resolve this for our LMS by publishing to HTML5/Flash Fallback instead of the original idea of going with Flash/HTML5 Fallb..."
  • almost 5 years ago06/28/19 at 12:43 pm (UTC)
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Brett Gibson replied to the discussion Wrong font, missing characters with HTML5 on IE???
"That makes sense. A sans font having serifs. Cool. smh Thanks for your reply, although the font might work - it looks nothing like Tahoma."
  • almost 5 years ago06/27/19 at 3:33 pm (UTC)
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Brett Gibson replied to the discussion Wrong font, missing characters with HTML5 on IE???
"Has anyone come across a font that works every time in IE when publishing to HTML5 yet?? Thanks in advance, Brett"
  • almost 5 years ago06/27/19 at 3:13 pm (UTC)
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Brett Gibson replied to the discussion Wrong font, missing characters with HTML5 on IE???
"I tried switching the fonts in Storyline to Arial, as well as other VERY BASIC fonts, and it still doesn't show them correctly in IE when..."
  • over 5 years ago09/21/18 at 10:21 pm (UTC)
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Brett Gibson replied to the discussion Wrong font, missing characters with HTML5 on IE???
"Is there something that can be done for this issue on the creators side of things? Can I change a setting in Storyline 360 so that our en..."
  • over 5 years ago09/21/18 at 8:46 pm (UTC)
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Brett Gibson replied to the discussion "Exit Course" button not working
"Scenario 1: Changing settings in Player Options to open in a new window. Result: When course opens, it opens a new tab (launch window), ..."
  • over 6 years ago11/08/17 at 6:07 pm (UTC)
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Brett Gibson replied to the discussion "Exit Course" button not working
"article Having a similar issue that your above mentioned article doesn't cover. When you click the "Exit Button", the course closes, b..."
  • over 6 years ago11/07/17 at 5:16 pm (UTC)
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Brett Gibson replied to the discussion Resume Where You Left Off?
"Have there been any bugs reported with a large number of questions? I mean this quiz only has 40 questions, but we got the same file to w..."
  • over 7 years ago07/25/16 at 7:07 pm (UTC)
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Brett Gibson replied to the discussion Resume Where You Left Off?
"Am I able to recreate this behavior? Are you saying that I should just recreate the file? Was there anything you did to the file that was..."
  • over 7 years ago07/25/16 at 5:28 pm (UTC)
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Brett Gibson replied to the discussion Resume Where You Left Off?
"I already did. Please see first post."
  • over 7 years ago07/22/16 at 8:21 pm (UTC)
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Brett Gibson replied to the discussion Resume Where You Left Off?
"The last slide which I left off on was actually the Results Slide. So wouldn't it open back up if I choose Yes, to the Results Slide? We..."
  • over 7 years ago07/22/16 at 7:01 pm (UTC)
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Brett Gibson replied to the discussion Resume Where You Left Off?
"I appreciate the response, but not what I was looking for. For some reason, in the past it worked - when you clicked YES to Would you li..."
  • over 7 years ago07/20/16 at 8:55 pm (UTC)
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Brett Gibson replied to the discussion Multiple Choice - Adding Bullets.
"Thanks. I guess that's how we'll have to do it. I appreciate the help. :) Brett"
  • almost 9 years ago05/18/15 at 9:04 pm (UTC)
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Brett Gibson replied to the discussion Multiple Choice - Adding Bullets.
"See attached. First I use the form, to put everything in. Then afterwards, I want the ABCD to show, but when I choose NUMBERING (not bul..."
  • almost 9 years ago05/18/15 at 8:55 pm (UTC)
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Brett Gibson replied to the discussion Multiple Choice - Adding Bullets.
"In slide view. If I decided to add letters as choices.. A, B, C and D. How come when I add bullets, and choose the ABC option, that it gi..."
  • almost 9 years ago05/18/15 at 8:46 pm (UTC)
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Brett Gibson replied to the discussion Triggers for Scrolling Panel
"But, can you do it from side to side? MY Post"
  • almost 9 years ago05/12/15 at 5:56 pm (UTC)
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Brett Gibson replied to the discussion Scrolling Text - Ticker Tape Simulation
"I figured out how to get it scroll up and down, but I much rather doing a ticker tape kind of look. I also look fwd to seeing if anyone h..."
  • almost 9 years ago05/12/15 at 5:16 pm (UTC)