Nan Grupe
Nan Grupe
elearning and training specialist at Crate and Barrel
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Nan Grupe replied to the discussion Unable to re-install Studio '13
"Thank you for your response, Emily. IT, did not enter my serial numbers at set up. They have said they did do the uninstall. I will h..."
  • 9 years ago03/09/15 at 10:10 pm (UTC)
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Nan Grupe started a new discussion Unable to re-install Studio '13
"I recently received a new computer and my Studio '13 has not worked since.  My tech guy never asked my for my serial numbers when he tran..."
  • 9 years ago03/09/15 at 6:00 pm (UTC)
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Nan Grupe replied to the discussion Articulate refuses to do anything
"I see your post just before my last email. Thank you, Leslie."
  • over 9 years ago10/14/14 at 8:47 am (UTC)
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Nan Grupe replied to the discussion Articulate refuses to do anything
"Sorry Leslie.....I should have clarified my question. My Help Desk needs to know the step-by-step process to uninstall Presenter and then..."
  • over 9 years ago10/14/14 at 8:44 am (UTC)
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Nan Grupe replied to the discussion Articulate refuses to do anything
"Hi Leslie, This is Nan again. What is the process to "uninstall" the program?"
  • over 9 years ago10/14/14 at 8:05 am (UTC)
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Nan Grupe replied to the discussion Articulate refuses to do anything
"Thank you, Leslie. We will try uninstalling and then reinstalling."
  • over 9 years ago10/07/14 at 2:30 pm (UTC)
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Nan Grupe replied to the discussion Articulate refuses to do anything
"Hi Leslie, I'm having a similar issue as Brandon. My presenter is not working at all. I'm working in a new module that has both engages a..."
  • over 9 years ago10/07/14 at 9:34 am (UTC)
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Nan Grupe replied to the discussion Missing Titles
"Hi Dwayne and Christine, Thank you both for your assistance. I contacted our tech support and they removed the update.  My module then pu..."
  • over 11 years ago12/21/12 at 11:21 am (UTC)
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Nan Grupe replied to the discussion Missing Titles
"Hi Christine, I've read the article, but my team does not believe that it has anything to do with the problem. Attached are screen shots ..."
  • over 11 years ago12/20/12 at 2:21 pm (UTC)
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Nan Grupe started a new discussion Missing Titles
"Hi, I have published a module in Studio 09 Presenter 10 times with no issues.  The other day I published for the 11th time after tweaks. ..."
  • over 11 years ago12/20/12 at 1:23 pm (UTC)