"Ha ! Yes, that was about a year ago when I got storyline. I'm just now getting around to recording again. This was the first time I had t..."

"Update: I uninstalled and reinstalled. I tried recording in default story sizes and had same outcome. Then I recorded in our custom story..."

"Hello, my screen recording seems to be recording itself. I'm recording to my story size. You can actually see the red recording box in my..."

"My story size dimensions are actually 1920 x 1080. I documented that incorrectly in the attachment"

"well, good news! the black void is gone today. Now I'm getting the extra white space as I would expect when my recording area does not ma..."

"Hi Lauren, thanks for the reply! I am resizing my browser to fit inside the recording area. I recently got a separate laptop to run story..."

"I'm unable to get my screen recording to fit the storyline slide. I'm using the following settings: (screenshot attached) Story Size 1920..."