Nicole Legault
Nicole Legault Staff
Community Manager at Articulate
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Nicole Legault replied to the discussion Storyline block in rise
"Hi Abby! The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here. Thanks!"
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Nicole Legault replied to the discussion Attachment Block Not Showing in Rise
"Hi there Rhona,  Sorry you've run into this issue! If you insert a Divider "Spacer" block after the block in question, that should resol..."
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"Hi there Paul and Cass,  Thanks for sharing this feedback with us. I've reported it to the team for investigation. "
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Nicole Legault replied to the discussion Accordion block issue
"Hi there Mark! Sorry you've run into this issue; if you insert a Divider "spacer" block after the block, it should resolve the issue.  ..."
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Nicole Legault replied to the discussion Co-Owners for Rise Courses
"Hi there! Not yet, Melissa!"
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Nicole Legault replied to the discussion Opening an exported rise course in rise 360
"Hi there Holly,  Karl is correct - you cannot edit the course from the published output files. You need access to a copy of the Rise 360..."
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Nicole Legault replied to the discussion Definition Pop-Ups
"Hi Jenn and Karl! Thanks for letting us know this is a feature you'd like to see. Just to let you know, you can always submit a feature ..."
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Nicole Legault replied to the discussion RISE 360: Note not appearing on course
"Hi Carly,  Sorry you've run into this issue! Please go ahead and submit a case with our support team so they can take a closer look at w..."
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"Hi Alvin, Thanks for posting your comment here in the community! That is currently not a feature in Rise 360, but please take a moment t..."
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Nicole Legault replied to the discussion Too much space under Submit button in IE11
"Hi there Fredrik,  Sorry you've run into this issue! Please go ahead and submit a case with our support team so they can take a closer l..."
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Nicole Legault replied to the discussion Exit Storyline Interaction in Rise?
"Hi Leslie,  Thanks for sharing your comment! Any chance you can share a link to your Rise course or a screenshot of how the Storyline bl..."
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Nicole Legault replied to the discussion Cannot Edit Process Block
"Hi Bernice,  Sorry you've run into this issue! If it's not resolved, please go ahead and submit a case with our support team so they can..."
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"Hi Lisette, That is currently not a feature in Rise 360, but please take a moment to submit a feature request here with more details abo..."
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Nicole Legault replied to the discussion My Rise Wish List
"Hi Amy,  Thanks for leaving your comment. That is currently not a feature in Rise 360, but please take a moment to submit a feature requ..."
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"Hi Sandy, Karl is correct - that is currently not possible in Rise 360, but please take a moment to submit a feature request here with m..."
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Nicole Legault replied to the discussion Training Schedule Template
"I've sent you a copy, Danielle"
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Nicole Legault replied to the discussion Radio Button color
"Hi Sylvie,  No news yet! Have a great day!"
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Nicole Legault replied to the discussion Resize of Image and Text positioning
"Hi Alexis,  That is currently not a feature in Rise 360, but please take a moment to submit a feature request here with more details abo..."
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Nicole Legault replied to the discussion Source Files
"Hi KK! Thanks for posting your question. The output/zipped files you get when you publish to Web cannot be opened and edited. You need t..."
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Nicole Legault replied to the discussion JAWS and Rise Accessibility
"Hi Ashley! Sorry you've run into this - wanted to let you know I can't share a specific ETA but we're working on accessibility and scree..."
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"Hi Roni, That is currently not a feature in Rise 360, but please take a moment to submit a feature request here with more details about ..."
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Nicole Legault replied to the discussion Co-Owners for Rise Courses
"Thanks for chiming in, Di, Laura and Karen! We hear you!"
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Nicole Legault replied to the discussion Rise title - character length
"Hi there Gail, The ability to change that font style or size is currently not a feature in Rise 360, but please take a moment to submit ..."
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"Hi there Soumya,  Sorry you've run into this issue! Hopefully it's resolved for you at this time, but if the issue persists, please go a..."
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"Hi Judith,  So sorry you've run into this issue! Please go ahead and submit a case with our support team so they can take a closer look ..."