"It's gone the other way now. videos used to all be converted to 720p 30fps and a medium-ish bitrate that gave better results if you fed i..."

"Hi, I've looked at the exported file again and it also includes the WOFFs for every single custom font that has ever existed for this cou..."

"Hi, I'm having an issue where, if a course used two custom fonts, then we created a new pair of custom fonts (with different names) and u..."

"Helpful, but it's still a bug that the devs should fix by excluding any default text that pre-populates these block types from the xliffs."

"2 years on, but is there a chance you can let members of the same team share the same custom fonts? So someone in my team has created a c..."

"OK, I was being a bit dim! For anyone else struggling, you need to start typing the name of the language in the 'search' field,..."

"Hi, I'm having trouble understanding the correct way to add CCs to a translated course. I duplicated the course (which didn't have CCs), ..."

"Works fine on SCORM cloud though, with no errors, so maybe it's an error users only see when testing locally?"

"I'm seeing 'LMSProxy.MatchingResponse is not a constructor' logged to the browser (Chrome) console in a module I've just exported, and th..."

"Hi, I just posted about this elsewhere but am finding the same problem where we have the "When we show up to the present moment with..."

"Hi, we've just spotted this same placeholder text in our xliff files for a couple of different modules that we are preparing for translat..."

"Thanks Phil - that was just the solution I was looking for (a dial to show the result of an equation which could go from -30 to +100)"

"Thank you so much Alyssa. That works perfectly now. The level of support here is amazing, but i can't help thinking that some of these is..."

"Thanks so much Alyssa for finding that out and explaining it. I would have thought that using the ratio of original size to new size for..."

"Thanks Ashley. But I don't want to keep them at 10 and 48! I want to double the size (in pixels) of my storyline file. And I want the fo..."

"Hi Leslie, Thanks for taking the time to investigate. I'm not seeing anything different to you when I publish it as is. However, if I ..."

"Thanks Leslie, but unfortunately Abel (even with his undoubtedly great hands) was only able (tehe) to point me at Articulate's website th..."

"case number 01461227"

"It was originally a SL2 file, then we 'upgraded' it to 360 and have tried publishing it in 3.17 and 3.18. I'll simplify it right down (cu..."

"Hmm, switching to the modern player (which was never a viable option anyway as some users are still using IE so we need Flash output) sti..."

"Thanks for responding David, I've just tried replacing the SL drawn imagery with imported PNGs as the drop targets, and republishing (we..."

"Hi, We're discovering similar problems with drop targets and Edge. We are publishing HTML5 from Storyline 360 3.18.16333 and the dragged ..."

"Hi Alyssa. I'm seeing the same thing. I'm using JavaScript to concatenate various strings and add line breaks (using \n\n) and display th..."

"Hi Morten I was having to work with booleans in Javascript today and came across this thread. It does appear that storyline booleans whe..."

"Thanks Leslie, it's helpful to know I'm not missing something!"