"I just got a new computer and after installing Articulate Presenter 13, I am unable to find the Frames folder (as  indicated below) to ge..."

"I have been trying to embed two videos in Articulate Presenter according to the  instructions given in the link below. However, the video..."

"The published output for some my files that have the same background have bullets missing. Random slides are published with no bullets. I..."

"Three out of more than twenty lessons that I have created are giving me the following error message: "Your Articulate Presenter project c..."

"When I hit the library tab, I get this error? How do I fix this?"

"get these box colors when I publish my file. I have never gotten these errors before I did the Update 3. What is the solution for this?"

"I get these box colors when I publish my file. I have never gotten these errors before I did the Update 3. What is the solution for this?"

"After I did the Articulate Update 3 - I loose some of my formatting in my ppt. In my ppt, I have bullets (see the first pic) , but when..."

"When I Click on the 'Library" tab present under Slide Properties, I get an error referring that something went wrong with Presenter 13 an..."

"My audio editor keeps freezing for one of the ppt presentation I am working on. The audio editor works for my other presentation files. ..."

"For a ppt file, I created  I customized a player template and saved  it. . Within the player template: 1)  I assigned a color scheme 2) ..."

"When I try open Articulate13 and click on  tabs to open such as 'Slide properties, player, preview and publish" it give the error attache..."

"Can anyone help me with where  the presenter and logo template for  Articulate 13 are stored for windows?"

"Can anyone tell where the custom color template  are saved for Windows in Articulate 13? My player template is shared in the location bel..."

"I updated from Ariticulate 09 to 13 just recently. When I publish a file, and want to "view the presentation" , it opesn a new browser w..."

"Hi, I have recently encountered a problem with the audio editor. When I have imported an audio file and am at full zoom, the audio has s..."

"I want to add a new presenter but when I click on Slide properties and the"library" button, nothing happens. Is there anywhere else I can..."

"I was trying to export my audio files, but I get this error : Unhandled exception has occurred in a component in your application. If yo..."

"I am testing out Presenter 13 and can't find the frame rate option amongst the publishing toolbar. In '09 if any slide audio was above 8:..."

"I am getting an error where the transition from the "no slide bar view" to standard view is cutting of the left hand side on the slide in..."

"I am trying to publish a presentation which will allow the user to use the seekbar and rewind and pause the audio but not use the forward..."

"I posted this in a previous string and got no response; so thought I'd open a new one here. We use several LMS, but in one of them (Cogg..."

"I am having publishing issues with an Articulate SCORM file that I am trying to publish. I have tried and re-tried, but keep coming back ..."

"Recently, when we have been publishing files from presenter to LMS it has created a duplicate file folder that is blank. This can get con..."

"After updating to version 8, I am suddenly having difficulties with uploading audio. We use a standard recorder and have not changed the ..."