"The in-house avatar flash/avi videos we produce no longer have a transparent background and this is causing serious production issues.   ..."

"I've got a problem yet - with Storyline 3 - where my video clips with a transparent background are running with a 'solid' background.  I ..."

"This may be happening at a really good time for me - we are being force moved into a Google environment and hopefully "new" will help the..."

"In Studio '09 you could download a full pdf file that was user documentation for the product.  With the Studio '13 version I can only fin..."

"I agree with you on following the documentation - but for some reason this still happens.  When we transfer files we do an entire folder ..."

"We were/are having the same issue with Quiz and Engage files not updating but the Presenter package having the updates.  I found they wer..."

"Des Moines, Iowa please! While the Twin Cities and Chicago are "close" it is hard to get travel approval. An on-going group here in tow..."

"Thanks for the information and 'work around' ideas.  It is working 90% for me but I was also very concerned as I am making the last minut..."

"Ok - kudos to the Articulate support staff (Jason Wilcox in particular) who have helped me figure out what is going on.  Long story short..."

"I am having serious problems with the Articulate Studio 13 Sound Editor.  I have submitted some files and was told the PowerPoint (2013 ..."

"Thanks for the example - I was going to put something like this together for a course and now you have done a bunch of the work for me!"

"How about the Des Moines Iowa area? I sure hope something can get started here. paul.foreman@iowa.gov"

"Just added myself to the map (I think) in Des Moines, Iowa. I only see one other person so far for our fair city! Paul -"

"I have to agree with this sort of thinking. We have tried to cut our elearning modules down and make them "quicker" for staff to complet..."

"OK... all fixed now.  I am officially an idiot - in the two problem quiz sections I had a question group at the start of the quiz - where..."

"When I try the preview it is the slide in the 'middle' of a three slide selection - that is when I get the error and it won't advance. I..."

"I have a problem with the Studio 13 Articulate in two of the six quiz elements won't advance.  I'm getting an error "The slide target of ..."

"Go figure - just tried it again this morning and it seems to now be working.  It acts "funny" when in use but at least it is loading ok n..."

"I'm working locally (everything running from "C:\" and repair has not resolved the problem.  I'm still ok - working with the narration to..."

"I'm not sure if this ties in however, I am using Studio '13 in a Windows 8.1 box and I've installed all the updates (Microsoft, adobe and..."

"Ok... tracked down the update KB30008925 (thanks Dustin!) and uninstalled that specific file which seems to fix the problem.  We have ano..."

"I am running Studio 13 and installed the updates this morning and now have the same problems.  I will try to remove the "offending" updat..."

"I've been using a program, CodeBaby that creates a talking avatar that can be inserted as a FLV video by Articulate. It has been working..."

"Here is a screen shot of what the questions look like on some machines.  I have found it in two courses we've published with Articulate 1..."

"It didn't show up in our testing but was noticed in production by users.  For both they are zipped and loaded to our home-built LMS.   We..."