Paula DuMond
Paula DuMond
Training & Material Development Analyst at Chevron Products Co.
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"I was experiencing the error message "Failed to Import PowerPoint-Presentation", along with a message box that says "Not enough memory to..."
  • over 1 year ago11/23/20 at 9:26 pm (UTC)
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Paula DuMond started a new discussion Can't import PPTs to Articulate Storyline 360
"I was experiencing the error message "Failed to Import PowerPoint-Presentation", along with a message box that says "Not enough memory to..."
  • over 1 year ago11/23/20 at 9:09 pm (UTC)
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Paula DuMond replied to the discussion Rise won't launch
"Yes, I found the answer in the product support section. I was able to download Google Chrome and it is working now. I just saved the Rise..."
  • almost 5 years ago06/13/17 at 5:17 pm (UTC)
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Paula DuMond started a new discussion Rise won't launch
"Rise will not launch for me at all. I have tried accessing it from the website, and from the articulate 360 on my computer. Please see at..."
  • almost 5 years ago06/13/17 at 4:49 pm (UTC)
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"Hello! I have a course that I have developed in Storyline 2 that allows the option to test-out at the beginning. If the learner misses 1..."
  • 6 years ago05/05/16 at 4:16 pm (UTC)
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"Simon, Thank you so much! That worked perfectly! :) Paula"
  • 6 years ago04/18/16 at 3:43 pm (UTC)
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"I have added a video (from file) to 3 of the slides within my Storyline 2 project. How do I set the slides so that the learner cannot cli..."
  • 6 years ago04/18/16 at 2:42 pm (UTC)
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Paula DuMond replied to the discussion Flash Player 16 Issue
"Hmmm, that's weird. The link above sent me to a different form yesterday. I did receive a confirmation. However, I re-submitted today jus..."
  • over 7 years ago01/13/15 at 2:18 pm (UTC)
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Paula DuMond replied to the discussion Flash Player 16 Issue
"Hey Leslie! I submitted a ticket to the support group yesterday. Can you check to see if they received it? They have not responded yet, a..."
  • over 7 years ago01/13/15 at 1:57 pm (UTC)
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Paula DuMond replied to the discussion Flash Player 16 Issue
"I tried to manually activate the software and it is telling me that I entered an inactive activation code. The code was only good for 7 d..."
  • over 7 years ago01/12/15 at 5:01 pm (UTC)
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Paula DuMond replied to the discussion Flash Player 16 Issue
"I followed the steps to uninstall and reinstall the software. However, when I try to enter my serial numbers to activate the software, I ..."
  • over 7 years ago01/12/15 at 4:10 pm (UTC)
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Paula DuMond replied to the discussion Flash Player 16 Issue
"I also just opened the same .ppt file that I keep receiving the Adobe Flash error message for, to add a Quizmaker acknowledgement to it, ..."
  • over 7 years ago01/12/15 at 3:38 pm (UTC)
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Paula DuMond replied to the discussion Flash Player 16 Issue
"Also, whenever I open a .ppt file, an empty folder is created in the same locaiton. How can I stop this?"
  • over 7 years ago01/12/15 at 3:26 pm (UTC)
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Paula DuMond replied to the discussion Flash Player 16 Issue
"When I attempt to download, I click RUN to download the .exe file. I then receive an Internet Explorer - Security Warning asking me if I..."
  • over 7 years ago01/12/15 at 3:23 pm (UTC)
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Paula DuMond replied to the discussion Flash Player 16 Issue
"I am getting the same Flash error messages when I try to open my presentations. However, I also get an error message when I try to update..."
  • over 7 years ago01/12/15 at 2:56 pm (UTC)
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Paula DuMond replied to the discussion Insert video in slide produces error
"Vira was able to offer me some advice that resolved the issue - the ppt file was corrupt.This link contains instructions on how to fix a ..."
  • almost 8 years ago08/07/14 at 7:39 am (UTC)
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Paula DuMond replied to the discussion Insert video in slide produces error
"Hey Brian - my case number is 00414106. I am wondering if the format of my videos is the issue? flv files? However, they were instered be..."
  • almost 8 years ago08/05/14 at 9:36 am (UTC)
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Paula DuMond replied to the discussion Insert video in slide produces error
"I have posted this forum question, submitted a case and have sent several of these error message e-mails, and have yet to receive a respo..."
  • almost 8 years ago08/05/14 at 8:23 am (UTC)
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"The presenter player options may over-ride the player options of the quiz. Check the presenter player options to see if the resume featur..."
  • almost 8 years ago08/05/14 at 7:56 am (UTC)
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Paula DuMond started a new discussion Insert video in slide produces error
"Every time I try to insert a video into my presentation (from a file into the slide), I receive an error message that allows me to e-mail..."
  • almost 8 years ago08/05/14 at 7:28 am (UTC)
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"Yes Minh-Triet, that is exactly the issue. If only there was a "loop" or "rewind" feature in the interraction player! I decided not to ..."
  • almost 8 years ago07/18/14 at 12:57 pm (UTC)
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"Maybe I'm not making myself clear. All I need is for the learner to be able to click FINISH after failing the quiz and to be routed back ..."
  • almost 8 years ago07/17/14 at 2:19 pm (UTC)
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"I tried to update my software by downloading the Studio products again. I received an error message that says the system cannot detect wh..."
  • almost 8 years ago07/17/14 at 1:22 pm (UTC)
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"I went in to the Slide Properties and updated the Previous button to branch back to a blank slide before the interraction, and it did not..."
  • almost 8 years ago07/17/14 at 1:10 pm (UTC)
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"Resetting the Slide Properties of each interraction to Auto-Advance does not replay the interraction when the learner clicks FINISH on th..."
  • almost 8 years ago07/17/14 at 9:53 am (UTC)