"Thank you for the reply Hazel! I covered items 1, 2, and 4 during troubleshooting, but not 3 and 5. Since it doesn't happen every time, I..."

"While developing RISE Scenarios, I have been experiencing a situation where selecting a different version of a character (e.g. changing f..."

"Heather, see my post on the previous page. Until they fix this, we can remove stuck templates by deleting them just like any other conten..."

"Agreed. But better than rebuilding the lesson (which I was about to do after not finding a solution here). Glad it worked for you, too."

"Just encountered this problem today, same as described by others in the forum. I found that while the Delete button does not show up, it ..."