Rachel Service
Rachel Service
Housing Systems Ltd
Activity
Rachel Service replied to the discussion Access courses offline
"Thanks so much for your response! I'm not very good when it comes to these sorts of things - how do I get the file onto the local drive?"
  • 8 months ago08/10/23 at 10:23 am (UTC)
Activity
Rachel Service started a new discussion Access courses offline
"Hello I train face-to-face and I've been using rise courses on tablets during the course but I'm starting to find that some places make i..."
  • 8 months ago08/08/23 at 12:14 pm (UTC)
Activity
Rachel Service replied to the discussion Course not being marked as complete
"Hi Leslie Sorry my mistake - I use passed/incomplete I publish to SCORM 1.2 and have never thought about it - should I be using a differe..."
  • over 2 years ago11/17/21 at 4:06 pm (UTC)
Activity
Rachel Service replied to the discussion Course not being marked as complete
"Follow up from user - the problem seems to be when someone fails the quiz and retakes it. She also mentioned that when the quiz resumes i..."
  • over 2 years ago11/15/21 at 3:42 pm (UTC)
Activity
Rachel Service replied to the discussion Course not being marked as complete
"Hi Lauren Learning pool came back to the user and said "The user is actually showing a status of “failed” directly from the E-learning wh..."
  • over 2 years ago11/15/21 at 9:37 am (UTC)
Activity
Rachel Service started a new discussion Course not being marked as complete
"We have a course made on storyline 360 that I've published and a client has uploaded on to their own LMS (Learning Pool). They have uploa..."
  • over 2 years ago11/09/21 at 4:40 pm (UTC)
Activity
Rachel Service started a new discussion Subtract numerical variables giving wrong answer
"I'm working on a course with a calculation using numerical variables. Sorry if this is confusing but I've tried to attach picture to illu..."
  • almost 3 years ago06/01/21 at 10:22 am (UTC)
Activity
Rachel Service started a new discussion Drop down options appear on web
"I have published a course that users do online. There are a few numeric entry boxes and drop down boxes have started popping up offering ..."
  • over 3 years ago11/26/20 at 2:34 pm (UTC)
Activity
Rachel Service started a new discussion Timer pauses when on different tab
"Hello I have seen a few discussions on this topic but don't think I've seen a solution - sorry if I have missed it. I have a timer on one..."
  • over 3 years ago10/23/20 at 7:51 am (UTC)
Activity
Rachel Service started a new discussion New / edit trigger wizard disappears
"I have just got a new laptop and I'm having an issue with Storyline 360. When I click on the new or edit trigger buttons, the wizard appe..."
  • almost 4 years ago06/19/20 at 10:55 am (UTC)
Activity
Rachel Service started a new discussion Numeric variable blank after being reset to 0
"I have a storyline 360 file where the user enters a few numbers, they click to move on and there's a slide with the answer to a calculati..."
  • almost 4 years ago05/29/20 at 8:57 am (UTC)
Activity
Rachel Service replied to the discussion Reset numeric variable to blank
"Hi, does this work for numeric variables as well? Thanks"
  • over 4 years ago12/03/19 at 10:19 am (UTC)
Activity
Rachel Service started a new discussion Reset numeric variable to blank
"Hello I have a slide with numeric entry variables on - when the user returns to the slide, I want it to reset but if I set the variable t..."
  • over 4 years ago12/01/19 at 11:48 am (UTC)
Activity
Rachel Service replied to the discussion Feedback master not showing
"Thanks Brian. I'll submit a case now. Thanks for checking for me!"
  • over 4 years ago10/01/19 at 1:08 pm (UTC)
Activity
Rachel Service started a new discussion Feedback master not showing
"Hi Sorry if this has been mentioned before but I couldn't see anything. In one of my storyline 360 files a couple of slides have a ..."
  • over 4 years ago10/01/19 at 8:52 am (UTC)
Activity
Rachel Service started a new discussion Frame size changing between slides on published course
"Hello Not sure how to explain this but I was looking at a published course and in the last scene it seemed like each of the slides were d..."
  • over 4 years ago09/26/19 at 9:21 am (UTC)
Activity
Rachel Service replied to the discussion Want our custom Replay button to reset slide
"Was this ever resolved as I have the same issue."
  • over 4 years ago08/21/19 at 12:03 pm (UTC)
Activity
Rachel Service started a new discussion Configuring Email
"Everytime I try to email a storyline 360 course I keep getting the message that I need to create an Microsoft outlook profile and add it...."
  • almost 5 years ago06/14/19 at 3:52 pm (UTC)
Activity
Rachel Service replied to the discussion Having storyline course on website
"Hi Phil, Thanks for your advice. Our website can definitely handle that amount of people. But most of our pages out just text, is there ..."
  • almost 5 years ago05/14/19 at 8:29 am (UTC)
Activity
Rachel Service started a new discussion Having storyline course on website
"Hi We're planning on putting a storyline course on our website on a page that only people who have paid can see. We need to roll it out p..."
  • almost 5 years ago05/14/19 at 7:58 am (UTC)
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Rachel Service replied to the discussion Lost file!!
"Thanks for your help! That worked but unfortunately it says the file is corrupted when I try and open it. I've sent it to support and hop..."
  • almost 5 years ago05/10/19 at 6:44 am (UTC)
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Rachel Service replied to the discussion Lost file!!
"Thanks for your help. What do you mean rename the file? I tried just renaming it in properties but it's still a .temp file so I can't ope..."
  • almost 5 years ago05/09/19 at 7:16 pm (UTC)
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Rachel Service started a new discussion Lost file!!
"I've been working on my course all day and storyline just crashed and was refusing to open my file. I saw some advice which said to chang..."
  • almost 5 years ago05/09/19 at 4:53 pm (UTC)
Activity
Rachel Service replied to the discussion Customisation of Rise courses appearance?
"Hi Alison, It would be great to have more control over the size and position of things. Ideally we would have the title immediately foll..."
  • 5 years ago01/03/19 at 12:59 pm (UTC)
Activity
Rachel Service started a new discussion Customisation of Rise courses appearance?
"Hi Are there any plans to increase the amount of freedom given to change the look of rise courses. E.g. changing the look of the front p..."
  • over 5 years ago12/21/18 at 11:26 am (UTC)