"Case 00940013"

"I tried to submit a case and was uploading the file. It got to 100% upload and then the site said Articulate is not working.  So I don't ..."

"We are using GGLMS from JCA solutions.  It is a custom lms."

"We have found the issue for us.  It has to do with the old and new versions of the articulate player.  We’ve narrowed down the exact prob..."

"So my courses worked fine with SCORM cloud.  So it is something in my lms that doesn't like the newest version of the app.  At least with..."

"I will test the course in SCORM cloud here in a bit, I did determine that they are fine in iOS 8.0 however, I have two other ipads, one w..."

"Can anyone point me to where it says what was updated in the newest version of the Articulate app?  It looks like that is what is causing..."

"I did just find out that these users may not have updated to iOS8 so it seems like it may just be the newest version of the articulate ap..."

"So here is where we are at.  I just updated the iPad air I have, one they gave me to test on, to iOS 8 as well as the newest version of t..."

"They are using the most recent iOS and they are accessing it through the most recent version of the Articulate Mobile App player."

"Just in case anyone else come across this error, we figured out a good deal of it.  What's interesting about it is that the HTML5 desktop..."

"Was this ever resolved?  We have a module acting exactly the same.  It is supposed to be 1 of 13 modules.  It will run but the error box ..."

"Ok, so I got the 2 finger scroll down a little better.  It is still a bit off but works a little better.  My other question is, the ipad ..."

"Sorry, I was out for the weekend. I looked at that other article and figured I would try the two finger scroll. It kind of worked. So it ..."

"Just so you know, downgrading to Update 4 did not help.  There were still issues with the module when launched on both the iPad and the P..."

"yes I tried it on Scorm Cloud, and it did not show me a score when I resumed. When I took the test the first time I got a 100% and the wh..."

"Ok, so it helped but still not quite there.  I changed all of Module 1 EMA with my custom buttons to resume saved state , and it is close..."

"Ok, so if I want the course to resume saved state and I set all the slides to be resume saved state, will they reset when the user clicks..."

"Thanks Ashley, I will take a look at reverting back to update 4.  It may cause other issues with the tin can Modules we are exporting tho..."

"I tried one more thing, I built a new quiz, exported as Scorm 1.2 and posted it to SCORM Cloud. I launched it from the iPad and went thro..."

"Ashley, I have tested it on SCORM Cloud and although it does not crash the iPad mobile browser, it does give an error.  When I launch it ..."

"I have been doing SCORM tracking with Storyline for a while so I am familiar with all these concepts.  I was just not sure if outside of ..."

"Thanks Ashley.  I think this will get it done.  No i just have to figure out all the custom programming on the portal side for pulling a ..."

"Ok, I uploaded the file I am working on. It is just a test of the concept before I receive content tomorrow. The problem with doing it th..."

"Thanks Ashley.  The example helped but I am stuck at this one point.  the second question that comes up is an either or type question.  B..."