Ren Gomez
Ren Gomez Staff
Customer Happiness Specialist at Articulate
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"Hi Eef, The standard font size for a Slide Master is 24pt for Headings and 14pt for Body Text. This is a standard set up for any sto..."
  • 9 hours ago08/11/20 at 9:36 pm (UTC)
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Ren Gomez replied to the discussion How to block inserted video controls
"Hi Kavita, Since the video is embedded, you won't be able to restrict the controls through Storyline. If the video auto-plays when the us..."
  • 10 hours ago08/11/20 at 8:09 pm (UTC)
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"Hi Hugh, Any changes made to the player will be at a course level, and you won't be able to adjust on a per slide basis. You may consider..."
  • 13 hours ago08/11/20 at 5:39 pm (UTC)
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Ren Gomez replied to the discussion How to create a contextual menu
"Hi Tazref, I haven't come across many examples of this, but I'll leave it up to the community to offer up their suggestions for rig..."
  • 14 hours ago08/11/20 at 4:25 pm (UTC)
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"Hi Robert, I appreciate the added insight into what you'd like to see regarding video default settings. We'll let you know as we ex..."
  • 14 hours ago08/11/20 at 4:07 pm (UTC)
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"Hi Penny, Thanks for reaching out and sharing your feature request, though I'm glad you were able to find a solution for applying new mas..."
  • 15 hours ago08/11/20 at 3:44 pm (UTC)
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Ren Gomez replied to the discussion Arabic text spacing issue
"Hi John, We're continually making updates in every version, and I do see that there were some spacing issues fixed in courses that contai..."
  • 15 hours ago08/11/20 at 3:10 pm (UTC)
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"Hi Amanda, Thanks for reaching out, and I'm sorry to hear you're running into this issue! I haven't come across a similar scenario, but y..."
  • 16 hours ago08/11/20 at 2:40 pm (UTC)
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"Hi Abby, Thanks for reaching out. I'm sorry that you ran into an issue where your drag and drop interaction is resetting when the ..."
  • 1 day ago08/10/20 at 5:44 pm (UTC)
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"Hi Chantal, Feedback masters don't have themes of their own as they inherit colors and fonts from the slides to which they're applied. Yo..."
  • 4 days ago08/07/20 at 7:03 pm (UTC)
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"Hi Heidi and Alice, I'm sorry that you ran into a bug we have reported where: a red line for a spelling error appears on a slid..."
  • 5 days ago08/07/20 at 5:49 pm (UTC)
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Ren Gomez replied to the discussion Computer adaptive study
"Hi Andrew, Hopefully someone in the community can chime in with their suggestions, but in the meantime, feel free to take a look at this ..."
  • 5 days ago08/07/20 at 5:17 pm (UTC)
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"Hi Thomas, Thanks for reaching out! You mentioned you're using a number variable to use totals to decide what state should be triggered, ..."
  • 5 days ago08/07/20 at 5:10 pm (UTC)
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"Hi Stella, Thanks so much for the kudos, and I'm glad you were able to troubleshoot the issue by importing your slides into a blank ..."
  • 5 days ago08/07/20 at 3:32 pm (UTC)
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Ren Gomez replied to the discussion Duration to be set for whole Content
"Hi Magam, Walt set up the buttons and triggers in the Slide Master. You can view this by going to View, and selecting Slide Master. Once..."
  • 5 days ago08/06/20 at 9:40 pm (UTC)
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"Hi Shakira, I responded to you over in this discussion! Feel free to take a look and let me know if you have any questions!"
  • 5 days ago08/06/20 at 8:44 pm (UTC)
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"Hi Shakira, Thanks for reaching out! What you're seeing is expected behavior in both previewing in Storyline and viewing in a browser. So..."
  • 5 days ago08/06/20 at 8:43 pm (UTC)
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Ren Gomez replied to the discussion Find instance of a font
"Hi Patty, Thanks for reaching out! It sounds like the Find/Replace feature worked as expected in your file, but you're finding that as so..."
  • 5 days ago08/06/20 at 6:54 pm (UTC)
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Ren Gomez replied to the discussion visited and selected state
"Hi Katelin, Thanks for reaching out! I'm not sure which webinar you're referring to, but I'm happy to dig into your file! It looks like i..."
  • 6 days ago08/06/20 at 6:28 pm (UTC)
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Ren Gomez replied to the discussion Red circle in story line
"Hi Solenn, If you see the same circle as well, it could be that your triggers are redirecting you to return to the same slide. Be sure an..."
  • 6 days ago08/06/20 at 6:02 pm (UTC)
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"Hi Chris, Thanks for the added insight into this feature request. It's not one we've added to Storyline yet, but we have a report o..."
  • 6 days ago08/06/20 at 5:42 pm (UTC)
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"Hi Aaron, I'm glad you were able to get it working! Thanks for sharing your solution with the community!"
  • 6 days ago08/06/20 at 3:44 pm (UTC)
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"Hi Caro, I'm sorry you're running into this issue with your slide sequence! Are you comfortable with sharing your .story file for te..."
  • 6 days ago08/06/20 at 3:36 pm (UTC)
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"Hi Mr. Brown, Thanks for following up and sharing those details. I'm curious to see if your client can view all links without issues..."
  • 6 days ago08/06/20 at 3:25 pm (UTC)
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"Hi Jennifer, I'm sorry to hear you're running into this issue. Are you using a screen recording, a numeric entry question, or a regular s..."
  • 6 days ago08/06/20 at 2:58 pm (UTC)