"Hi Martin, Thanks for letting us know what you're experiencing! I have a few questions to start: Is this the only file that is giving yo..."

"Hi Kelly, Thanks for letting us know you're still running into issues accessing Articulate 360! I see where you've worked with my teammat..."

"Hi Yu Ying, A benefit of a 360 Teams subscription is that you can reassign user seats when users leave the company or roles switch. ..."

"Hi Walid, Thanks for reaching out! Based on the image shared, it looks like you have both Light and Dark Theme questions selected on..."

"Hi Emily, Thanks for the follow-up! Step 2 in the article below covers how to match the story and screen recording size. Take a look and ..."

"Hi Patrick, Thanks for the follow-up! Our team has prioritized a fix for this issue, so assuming all goes well in the final testing phase..."

"Hi Adnan, Thanks for sharing your experience! While we don't support Javascript, hopefully, some experts in the community can offer insig..."

"Hi Diane, Happy to follow up on your question! How can I make a screen recording available in other Storyline projects? You can fin..."

"Hi Phoebe, Thanks for sharing your experience. It seems like the assessment scene is the trouble here as you can preview all other scenes..."

"Hi Geralyn, Thanks for sharing your experience! It seems like the issue could be specific to this file if other courses are publishing to..."

"Hi Christina, Thanks for reaching out, and great call to connect with our Support Team! I see my teammate, Fannie, shared some initial st..."

"Hi Melanie, Thanks for reaching out! To confirm, you won't lose any content when changing the email associated with your Articulate ..."

"Hi Studio DS, Thanks for reaching out and sharing your experience! It looks like there are two separate issues here: Menu Reset on Cours..."

"Hi Craig, Thanks for the follow-up, and apologies for the misunderstanding! I see that you're hosting the course itself on an LMS, but yo..."

"Hi Trillium, Thanks for the follow-up, and I'm sorry to hear that! You may want to check your temporary files to see if there's a working..."

"Hi Craig, Thanks for reaching out, and happy to help clarify this question: How can I share a published course with learners hosted on a ..."

"Hi Brad, Welcome to E-Learning Heroes! 🌟 I appreciate you popping back in here to share how you resolved the issue in resetting the menu ..."

"Hi Dakota, Thanks for letting us know what you're experiencing! I haven't seen any related issues or discussions with flickering when cut..."

"Hi Laura, Thanks for sharing your experience! I just ran a quick test and noticed some similar behavior when the quiz questions are withi..."

"Hi Nancy, Thanks for reaching out! A few questions to help troubleshoot: Are you spotting any buffering issues? Does it work as expected..."

"Hi Lori, I'm sorry to hear you're running into issues publishing your Presenter course! I've opened a case on your behalf to connect you ..."

"Hi Dale, To share some insight, our team added that descriptor to help differentiate the outputs between Storyline, Quizmaker, Prese..."

"Hi Jason, Thanks for sharing your experience. To confirm, was your project also upgraded from Storyline 1? If so, you may still be runnin..."

"Hi Andrea, Thanks for reaching out, and welcome to E-Learning Heroes! We've seen reports of this issue occurring, so I'd like to get you ..."

"Hi Bill, I'm sorry to hear you're having issues purchasing our software! I've started a case on your behalf to connect you with our team ..."