Richard Anciado
Richard Anciado
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"Hi Lindsay. I'm glad it worked for you. Yes there is. Open the form view of your question. At the feedback area at the bottom, you can a..."
  • 6 years ago03/21/18 at 8:41 pm (UTC)
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"Hi Lindsay. Yes, this is definitely possible. You can send a copy of your .story file if you want me to check it for you. Here are some ..."
  • 6 years ago03/21/18 at 6:39 pm (UTC)
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"Hi Allyson. I am not an expert with Teachable but it should be possible. You can add an iframe that loads a Rise course inside. I went a..."
  • 6 years ago03/21/18 at 6:07 pm (UTC)
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Richard Anciado replied to the discussion SL360 Hyperlink Hover Colour Issue
"Hi David. It seems to work fine for me. Here are some things you can do to fix your issue. Change the text color so it doesn't match ..."
  • 6 years ago03/21/18 at 4:40 pm (UTC)
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Richard Anciado replied to the discussion Scroll Bar Inside Text Entry Field
"Hi Crystal. I thought I'd share some info since I also get the same issue. I'm using the latest build - 3.13.15006.0. I created a new..."
  • 6 years ago03/20/18 at 5:27 pm (UTC)
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Richard Anciado replied to the discussion Scroll Bar Inside Text Entry Field
"Hi Brian. I managed to find a workaround. You can try changing your font to Arial or Times New Roman. I haven't tested all the fonts but..."
  • 6 years ago03/20/18 at 5:18 pm (UTC)
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"Hi Siegbert. Unfortunately, I don't have special debugging tools. However, there were 2 things that stood out for me. 1. Questions 4 and..."
  • 6 years ago03/20/18 at 5:06 pm (UTC)
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Richard Anciado replied to the discussion Correct/Incorrect default layer
"Hi Janita. I am not entirely sure why this happened. I couldn't recreate the problem, but I agree that it's strange. Since we don't want..."
  • 6 years ago03/20/18 at 1:05 pm (UTC)
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Richard Anciado replied to the discussion Not able to preview the content in Storyline
"Hi Sinchu. Can you send a copy of your .story file so I can take a look? What part of Storyline are you unable to preview? Are you using..."
  • 6 years ago03/19/18 at 1:43 pm (UTC)
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Richard Anciado replied to the discussion Scroll Bar Inside Text Entry Field
"Hi Brian. Yes, I also get the same scroll bar when I create a text entry field that can show multiple lines. If you are expecting a sing..."
  • 6 years ago03/19/18 at 1:40 pm (UTC)
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"Hi Karen. I've attached an updated version of your .story file below. Here are the changes that I made. Removed the 30% offset. Adju..."
  • 6 years ago03/19/18 at 1:18 pm (UTC)
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"Hi Siegbert. Question 4 and 5 lost their connection to the Try Again Feedback layers. Here is how I fixed the issue. Create a new try..."
  • 6 years ago03/19/18 at 11:21 am (UTC)
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Richard Anciado replied to the discussion Resetting a question from the question bank
"Hi Izette. There is an option on your slide properties to Reset to initial state when revisiting. Here is how you can change it. Open..."
  • 6 years ago03/19/18 at 10:05 am (UTC)
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"Hi Ashley and Ephraim. I've submitted a support case (#01304228) regarding this. The highlight seems to work fine on Safari (Mac OS). It..."
  • 6 years ago03/19/18 at 9:11 am (UTC)
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Richard Anciado replied to the discussion Javascript - new line in Storyline 360
"Hi Julie. You can still use "\n" to add line breaks. You just need to make sure the text box containing your variable is set to Do Not Au..."
  • 6 years ago03/15/18 at 10:41 pm (UTC)
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Richard Anciado replied to the discussion Graded Quiz pop out
"Hi Mikel. I've managed to reproduce the 2 bugs you might be referring to. Menu button sometimes disappears when mouse hovers over it. ..."
  • 6 years ago03/15/18 at 8:56 pm (UTC)
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"Hi Ephraim. I managed to reproduce your problem. This might be a rendering issue from Storyline. Here is a workaround you can try. Pl..."
  • 6 years ago03/15/18 at 7:05 pm (UTC)
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Richard Anciado replied to the discussion Jump to different scenes based on text input
"Hi Gabriela. Yes this is definitely possible. You need to work with variables. Here is how it generally works. Get the variable (let's..."
  • 6 years ago03/14/18 at 6:59 pm (UTC)
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Richard Anciado replied to the discussion Graded Quiz pop out
"Hi Mikel. I've managed to resolve the issue with the black 'burger' icon. Here are some of the things I did. Deleted the current Hidd..."
  • 6 years ago03/14/18 at 6:26 pm (UTC)