Richard Chasin
Richard Chasin
course developer at designrac
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"After sending Articulate Support my full documented case with examples, they have agreed that this is an issue that has been verified and..."
  • 1 year ago08/18/19 at 8:28 pm (UTC)
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"Gerry, I haven't used EMF, and am not sure where that is even possible from Photoshop. The issue here is that PNG was working fine for my..."
  • 1 year ago08/12/19 at 6:52 pm (UTC)
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"I have submitted this issue to Articulate Support. In the meantime, what about uninstalling/reinstalling the latest build? Any advice on ..."
  • 1 year ago08/12/19 at 3:24 pm (UTC)
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"Parameters of issue: Storyline 3 (update 6: 3.6.18134.0), publishing at 100% image quality Using png-24 images at 100%; no resizing in S..."
  • 1 year ago08/10/19 at 7:45 pm (UTC)
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"You are not alone. This has been asked by myself and others since version 1. Don't think it will ever happen in my lifetime."
  • over 1 year ago01/24/19 at 3:08 pm (UTC)
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"Thank you Alyssa, I appreciate your reply. Please do pass that along - it's taking me more time to add the captions now, as I have to del..."
  • 2 years ago08/23/18 at 12:58 pm (UTC)
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Richard Chasin started a new discussion SL3: New caption auto-populate function after latest update?
"Adding captions to my audio files for narrated screens has been a great and easy process, but after the latest update the caption placeho..."
  • 2 years ago08/21/18 at 12:58 pm (UTC)
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Richard Chasin replied to the discussion Closed captioning future design options?
"Thanks for the update Matthew! I'll have a look at what you've come up with."
  • over 2 years ago03/21/18 at 6:10 pm (UTC)
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Richard Chasin replied to the discussion Closed captioning future design options?
"I will do so Ashley - thanks. I'm using SL3 for now, and downloaded the update this morning. Great to see the team making all of these re..."
  • over 2 years ago03/07/18 at 2:48 pm (UTC)
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Richard Chasin replied to the discussion Closed captioning future design options?
"Thanks Matthew, I'd be very interested to see what you come up with!"
  • over 2 years ago03/07/18 at 12:54 am (UTC)
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Richard Chasin started a new discussion Closed captioning future design options?
"Are there any future plans (or rumors) that the CC tool will get some desired options for display, such as: Ability to move the CC fie..."
  • over 2 years ago03/06/18 at 5:32 pm (UTC)
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Richard Chasin replied to the discussion Final Test Results - Can never get 100%
"Wendy, I sent you a message :) Thanks!"
  • over 2 years ago03/03/18 at 10:21 pm (UTC)
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Richard Chasin replied to the discussion Final Test Results - Can never get 100%
"Thanks Wendy. I'd love to have a second pair of eyes take a look at it. Sometimes something obvious is not obvious to me :) I would need..."
  • over 2 years ago03/03/18 at 10:09 pm (UTC)
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Richard Chasin started a new discussion Final Test Results - Can never get 100%
"I've read every other post on this subject but am unable to find the problem with my quiz. There are 15 questions, all are single answer ..."
  • over 2 years ago03/03/18 at 8:48 pm (UTC)
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"Great idea Wendy! Thanks :)"
  • over 2 years ago03/02/18 at 7:40 pm (UTC)
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"Hi community, A Storyline 3 question. In the final test in my course, if the user fails, there is a button that takes them back to the ..."
  • over 2 years ago03/02/18 at 1:58 pm (UTC)
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"Following this issue. Same problem with Chrome here."
  • over 2 years ago02/25/18 at 6:02 pm (UTC)
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"Importing slides into a new course file seems to be the only way to avoid this issue outside of splitting narration files into several pa..."
  • almost 3 years ago10/09/17 at 2:24 pm (UTC)
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"Hi Crystal,  The .story file I was working on was 35MB in size. The .story file I used to test my suppositions was about 2MB, and had ju..."
  • almost 3 years ago10/02/17 at 3:08 pm (UTC)
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"After much testing of alternative solutions, the only way to save my current working file was to recreate this complex screen from scratc..."
  • almost 3 years ago09/29/17 at 4:32 pm (UTC)
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"I've mentioned previously that long audio files are causing issues in the latest version of SL3. The solution that has worked so far is t..."
  • almost 3 years ago09/29/17 at 3:27 pm (UTC)
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Richard Chasin replied to the discussion Audio is Cutting off during preview
"Sorry I don't - I've fixed the ones I've had issues with and am working on a large course right now. Should be easy enough to replicate -..."
  • 3 years ago09/12/17 at 2:36 pm (UTC)
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Richard Chasin replied to the discussion Audio is Cutting off during preview
"Hi Crystal, I am seeing this issue in Storyline 3. Unless I add a second or more of silence at the end of longer audio files, I am havin..."
  • 3 years ago09/11/17 at 4:14 pm (UTC)
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Richard Chasin replied to the discussion Audio is Cutting off during preview
"I've noticed that this occurs more often on longer audio files. Just had it happen again; had to add a longer interval of silence at the ..."
  • 3 years ago09/08/17 at 4:03 pm (UTC)
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Richard Chasin replied to the discussion Audio is Cutting off during preview
"Just recently started having this issue as well; no known cause. I've found that deleting the audio track and then reimporting it sometim..."
  • 3 years ago09/08/17 at 1:58 pm (UTC)