Richard Ekparian
Richard Ekparian
Academy Program Coordinator at Princess Cruises
Activity
Richard Ekparian replied to the discussion Content Library not loading.
"And we appear to be having the same issue. I'm trying to download assets from Content Library 360 in SL360 and while I can see the images..."
  • 28 days ago11/11/19 at 10:59 pm (UTC)
Activity
Richard Ekparian replied to the discussion Error message opening a course in Storyline 360
"There are no duplicates for me either. My experience has been the same as Jerry's. I'll verify in the morning, but I'm pretty sure I've a..."
  • 2 months ago10/22/19 at 3:14 am (UTC)
Activity
Richard Ekparian started a new discussion Error message opening a course in Storyline 360
"Hello, We've recently transitioned to Storyline 360 and every so often when I open a .story file (which lives on my c: drive) I receive t..."
  • 2 months ago10/17/19 at 10:26 pm (UTC)
Activity
"Hello, We have recently upgraded from Storyline 2 to Storyline 360. During our earlier evaluation of SL360, we tested publishing courses ..."
  • 4 months ago08/21/19 at 3:41 pm (UTC)
Activity
"Thanks for the reply.  Yes, it's very odd. I'd been perusing the boards and saw the suggestions that you mention.  We're definitely usin..."
  • 12 months ago12/20/18 at 9:38 pm (UTC)
Activity
Richard Ekparian started a new discussion Embedded YouTube video not playing in HTML5 - Storyline 2
"Hello, We are encountering an issue whereby a YouTube video that is embedded on a slide will not play in HTML5 consistently on iOS devic..."
  • 12 months ago12/19/18 at 9:47 pm (UTC)
Activity
Richard Ekparian replied to the discussion HTML5 output not working on Chrome
"Hello... an update to our situation. Once we reinstalled Storyline 2, the issue went away. It appears the previous installation was someh..."
  • 12 months ago12/18/18 at 10:38 pm (UTC)
Activity
Richard Ekparian replied to the discussion HTML5 output not working on Chrome
"A bit of an update. The test file that I included above, when published on a different PC, works fine in HTML5 in Chrome. Same version of..."
  • 1 year ago09/28/18 at 3:42 am (UTC)
Activity
Richard Ekparian replied to the discussion HTML5 output not working on Chrome
"Hello... we are experiencing the same issue with HTML5 and Chrome. We get the opening slide with just the background image and no other e..."
  • 1 year ago09/27/18 at 6:37 pm (UTC)
Activity
Richard Ekparian replied to the discussion LMS Course Information - Identifier question
"Well, actually, we have a person that copies their courses to a new name and then changes the pertinent content. I would assume, that the..."
  • over 1 year ago04/24/18 at 8:44 pm (UTC)
Activity
Richard Ekparian started a new discussion LMS Course Information - Identifier question
"Hello, I have a quick question concerning the Identifier field in the LMS Course Information section of the Reporting and Tracking Optio..."
  • over 1 year ago04/19/18 at 11:52 pm (UTC)
Activity
Richard Ekparian started a new discussion SL2 Courses timing out after web servers upgraded to Secure
"Hello, Our IT department has recently secured all of our web servers. We are seeing a marked increase of complaints from external users ..."
  • over 2 years ago08/04/17 at 10:09 pm (UTC)
Activity
Richard Ekparian replied to the discussion Storyline File Icon Missing After Update
"We've also just updated and have experienced the same problem.  Adding this comment to subscribe to the thread... Thanks!"
  • 3 years ago09/29/16 at 11:39 pm (UTC)
Activity
Richard Ekparian started a new discussion Text box hot spot disappears on layer when displayed
"We wish to use a simple text "X" on a layer as a hot spot that will return the user to the base layer.  All seems well until it is publis..."
  • over 3 years ago04/19/16 at 12:17 am (UTC)
Activity
Richard Ekparian started a new discussion Garbled Quiz
"Hello... we sometimes encounter a problem whereby quiz questions become garbled.  Text will cover other text and answer boxes/buttons wil..."
  • over 3 years ago03/22/16 at 10:16 pm (UTC)
Activity
Richard Ekparian replied to the discussion Why no copy and paste to clipboard?
"Yes, I just came across this limitation too.  Seems like an untoward "feature".  "
  • over 4 years ago06/29/15 at 7:30 pm (UTC)