Rob Ransom
Rob Ransom
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"I'm putting together recommendations on whether to use the Classic or Modern Player - seems like a no brainer, right? But the line spacin..."
  • 4 years ago04/03/20 at 3:45 pm (UTC)
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"Hi Alyssa This is a Windows 7 computer, with all updates installed to date. Yes - I’m working locally - after some years working with P..."
  • almost 7 years ago04/20/17 at 2:35 pm (UTC)
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"The latest file that has had a problem now crashes whenever I open it - happy to share with the support team if they want to take a look."
  • 7 years ago04/19/17 at 3:52 pm (UTC)
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Rob Ransom started a new discussion Intermittent freezes/crashing with Storyline 360
"I’ve been experiencing intermittent freezes with Storyline 360 over the past few days. First it was the April 4th build – but I just down..."
  • 7 years ago04/19/17 at 3:44 pm (UTC)
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Rob Ransom started a new discussion Font Factory problem
"Hi Support Team I have a module that I SCORM'd back in July and the client wanted me to make a few typo changes so they could slip it in..."
  • over 7 years ago10/17/16 at 8:48 pm (UTC)
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Rob Ransom started a new discussion html5 problem with quiz review feedback
"I've made a course with a custom review layer for navigation through the quiz. When I hit the review button in the regular html output, t..."
  • 8 years ago03/31/16 at 5:14 pm (UTC)
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"This is the only html5 problem I've hit. BUT I'm wondering if the problem is that Articulate are using some weird "non-html5" kludges to ..."
  • over 8 years ago10/29/15 at 12:44 pm (UTC)
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"Hi Steve Yes, we've done that - if you change the viewport in the story.html5 file it momentarily allows the enlarged module to appear b..."
  • over 8 years ago10/28/15 at 3:52 pm (UTC)
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"Hi Steve   Thanks for the reply - unfortunately I've been there and done that - Storyline overrides the viewport. My frustration is tha..."
  • over 8 years ago10/28/15 at 1:23 pm (UTC)
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Rob Ransom started a new discussion Flaw in Storyline's implementation of iOS html5
"After banging my head against a brick wall with Articulate's customer support, I'm hoping someone in the community can help me out. I ha..."
  • over 8 years ago10/27/15 at 8:34 pm (UTC)
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Rob Ransom replied to the discussion Scrolling window on iPad
"Thanks - file on its way!"
  • over 8 years ago10/21/15 at 12:26 pm (UTC)
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Rob Ransom replied to the discussion Scrolling window on iPad
"Hi Leslie It's not an LMS issue - the problem is when I publish to html5 even outside of the LMS. I don't want to make the story file av..."
  • over 8 years ago10/20/15 at 7:50 pm (UTC)
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Rob Ransom started a new discussion Scrolling window on iPad
"I have a module that is sized approx 800 px wide by 1200 px height. This is an annotated reprint that plays in a scrolling window when I ..."
  • over 8 years ago10/20/15 at 12:26 pm (UTC)