"When editing a file, do you suggest opening the .ppt or the .ppta? We are an office divided with half the team suggesting .ppt since that..."

"Thank you for clarifying, Alyssa. This won't always work for our courses since there are times that we would like to have a stand-alone f..."

"This happened again yesterday. A ppta file with "-old" appeared. Upon attempting to open this file, the message "Error: Could not find as..."

"Alyssa -- Will you please clarify about "Keith's workaround"? Throughout the course there are knowledge checks (instruction>knowledge ..."

"Andrea -- We have also experienced the issue you are describing. When publishing the course we always have to double check that the exam ..."

"I can't send a slide since it includes proprietary content. We primarily test with IE and Chrome. The blurriness was seen prior to deploy..."

"This is occurring in fonts that aren't true type (they are legacy fonts such as Tamhawk). What makes this issue even more challenging is ..."

"Hi, Alyssa-- The method you posted for importing custom players is the process our ISDs follow. Being a large company, we do work from a..."

"Hi, Alyssa-- This occurred in a 140 slide course with audio. Throughout the course there are required knowledge checks. The first knowle..."

"Hi, Alyssa-- All audio is recorded in our sound booth and then imported using Articulate>Import Audio. After QC, we publish the cours..."

"Issue When publishing to LMS, the Notes text looks blurry.  Temp Workaround We are using the "fill screen" and "lock at optimal size" ..."

"Issue Our standard Notes font is Arial, 12 pt., 1.5 spacing. The Notes associated with the Engage Accordion isn't displaying correctly e..."

"Issue We are converting courses to be SCORM compliant and discovering that some legacy Articulate font styles are no longer supported (e..."

"Issue Whatever changes made to the player properties (i.e. Player title, Player Tab, Presenter etc) goes back to original settings after ..."

"Issue The inclusion of one "freeform" question (specifically a drag-n-drop) corrupted all of the associated quizmaker files upon publish..."

"Issue Many of our WBT are 45+ slides in length. Often, these slides include audio with visuals sync’d to the audio. When we go to imp..."