"Hi Zoe,  Please try this: 1. Go to https://360.articulate.com/ 2. Sign-in using your registered account 3.  Click Download Apps 4. S..."

"Hi Elisia,  My current PC specs are: CPU: Intel i7 2.70GHZ Memory: 8GB Disk Space: 1TB Video Card: AMD Radeon 2GB (dedicated) OS: Windo..."

"Hi Maciej, Storyline 360 is a 32-bit application and Windows limits 32-bit applications to only use 2GB of RAM. However in your case, i..."

"Hi Taylor - have you tried rebooting your device?"

"Hi VHB, Have you tried to reset the Menu? To do that, Open the Player Tab and select the Menu button in the ribbon. Then, at the bottom ..."

"Hi John, Could you share a screenshot showing: "The slides are in the order I want them, just not the numbers."? I would like to see ..."

"Hi Cade, To begin with, here is a link of the possible reasons why the Software update is failing.  You will also find there the steps t..."

"Hi Todd, I can't find your screenshot, however, have you tried waiting for a couple of minutes and see if the thumbnail images will load?..."