"I have not experienced that issue but here are my thoughts if it helps. A SCORM course would typically be a zipped package of files, incl..."

"How can I be notified when this bug is fixed? I have had to roll back storyline versions to mitigate as well."

"My dashboard loads, but I cannot get any individual RISE courses to load up."

"ahhhh.....only the course owner! Got it thanks!"

"Hi Andreas, I can hopefully offer some clarity. SCORM packages, whether 1.2 or 2004, require an "imsmanifest.xml" file. This file spells ..."

"And yet they call Arial a "web-safe" font. Go figure! I agree wholeheartedly Phil! Alas, it is up to the client..."

"Thanks for trying to help Phil! I'm sure they do have Arial installed. However, I cannot select Arial as the font for my course in RISE. ..."

"Am I working with Darrell? I honestly have not seen a response to my ticket yet. "

"Unfortunately, according to Microsoft documentation, it’s not legal to either convert Windows fonts for use on a webserver or convert a f..."

"I have seen the Articulate RISE article about converting a font to WOFF, but Microsoft has stated flat out that this is not legal. Is the..."

"Hi Aisha, Were the current courses written to SCORM guidelines? Are the courses live and already contain user course history? If so, then..."

"Hi Christopher, I saw that article. Unfortunately, according to Microsoft documentation, it’s not legal to either convert Windows fonts f..."

"I don't see Arial available for me. (pic attached). How can I get Arial to use in Rise360 like yours Hazel?"

"I opened a support ticket on this yesterday. The reply back this morning was that Integrated Comments is not available for Rise360 yet. C..."

"I cannot get this to work. My course has dozens of comments on the Review360 side, but none of them show up in Rise360 when I click the C..."

"I had the same issue with the course files just downloading instead of running in the browser on sharepoint. For me, it turned out to be ..."

"Well it is technically a different domain. Maybe you are accessing from inside a company that has not white-listed articulateusercontent...."

"Just to clarify, a video file itself cannot be SCORM compliant and there is not a SCORM compliant way to shoot videos. Neither are part o..."

"Glad I could help."

"Yeah, plus they have that "SumTotal Versioning" module now. They didn't have that back when I was a heavy sumtotal user. Good luck!"

"I don't use the app, so I can't speak to your second question. Here are my thoughts on the first question: Without seeing your page, It s..."

"Some of the codes have recently changed or evolved, but try this and I think it will do what you are asking. Replace [VIDEO ID] with the ..."

"Sadig, That is a little bit of a touchy scenario. The "proper" answer is that for courses with current learners you should always prepare..."

"Since it says "The upload was unsuccessful because there are differences between the current and replacement files in the SCORM manifest ..."

"Course level."