Ruth Mahoney
Ruth Mahoney
Nuffield Health
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Ruth Mahoney replied to the discussion "Something went wrong" error
"Hi, I'm getting this error and have logged a ticket. As my team can't access Rise either can you tell me what the fix is please? It is ur..."
  • 1 month ago03/22/24 at 10:54 am (UTC)
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"Hello Ashely, Appreciate this is an old thread but I am having this exact issue in SL360 do you have a solution? Thanks"
  • almost 2 years ago05/16/22 at 4:43 pm (UTC)
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Ruth Mahoney replied to the discussion Best method of condensing content on Rise
"May be use some animation or motion graphics to condense your content?"
  • over 3 years ago01/04/21 at 11:38 am (UTC)
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"Hi, I'm still getting the "start again" on my End scenario so I can't get out of the circle back to the beginning. How do I just get out ..."
  • over 3 years ago08/24/20 at 4:07 pm (UTC)
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"Hi Matthew, Unfortunately attaching the PDF is not for us, the whole process needs to happen within the e-Learn so the form needs to be c..."
  • over 3 years ago08/20/20 at 8:01 am (UTC)
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Ruth Mahoney replied to the discussion Bookmarking and completion in Rise
"Hi, I deleted the existing course re-exported the zip file as SCORM 2004 and was able to re-launch successfully and get a completion. Fai..."
  • almost 4 years ago07/06/20 at 3:12 pm (UTC)
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Ruth Mahoney replied to the discussion Error Internet Explorer 10
"Hello, Today I have uploaded a Rise module but it won't launch from IE11. v11.719.18362.0. It launches from Chrome but not IE and our sta..."
  • 4 years ago04/24/20 at 3:04 pm (UTC)
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Ruth Mahoney replied to the discussion Date expiry for Rise courses
"Hi Crystal, I won't be hosting the course on our sever we are providing the web zip file to the client to use on their SharePoint site. A..."
  • 4 years ago03/03/20 at 9:46 am (UTC)
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Ruth Mahoney replied to the discussion RISE - Publish to Sharepoint 365/Web
"Hello, I wanted to share my Rise course with an external client for 1 year and then disable the course access. I found a way to do this f..."
  • 4 years ago02/27/20 at 10:12 am (UTC)
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Ruth Mahoney replied to the discussion Date expiry for Rise courses
"Hello, I need to be able to expire a Rise module after 1 year and this will be published as a web file. Has anyone found a way to do&nbsp..."
  • 4 years ago02/10/20 at 7:54 pm (UTC)
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Ruth Mahoney replied to the discussion Storyline 360 Chromeless modern player
"Hi Ashley, I have switched to the Modern Player as I really like the clean look but it is causing us problems for learners using Chrome b..."
  • over 4 years ago01/10/20 at 1:03 pm (UTC)
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Ruth Mahoney replied to the discussion Player size for Modern player
"Hi I really like the Modern play but is there anyway to keep the next previous control arrows visible using the Modern player? Beca..."
  • over 4 years ago01/10/20 at 11:19 am (UTC)
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"Hi, I have an issue in Google Chrome (latest version 79.0.3945.88) the submit and tick is missing from the bottom of the screen. Our LMS ..."
  • over 4 years ago01/06/20 at 12:07 pm (UTC)
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Ruth Mahoney replied to the discussion Articulate Rise Video Upload Error
"Hi, I'm getting the same error message Cannot read property 'player' of null trying to upload my videos last night into the interact..."
  • over 4 years ago10/30/19 at 11:07 am (UTC)
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Ruth Mahoney replied to the discussion Labeled graphic image
"Hi, Any update on how to stop my image blowing up too big in Rise? The uploaded image is the correct size I want but as soon as I view th..."
  • over 4 years ago10/29/19 at 10:30 am (UTC)
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Ruth Mahoney replied to the discussion Can I change a thumbnail on a video?
"Hi, I am using Rise and have a black screen on 2 of the video uploads and a thumbnail or first screen displaying on the third video. I wo..."
  • over 4 years ago10/14/19 at 11:46 am (UTC)
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"Hello, Any plans to add an option to allow Students to upload their files in Rise? Thanks Ruth"
  • over 4 years ago09/11/19 at 10:11 am (UTC)
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Ruth Mahoney replied to the discussion Articulate Rise recording best score only
"Hello, Could you advise if this is a recent change? I am sure Rise always showed me a Fail, Pass, Fail in my results slide in Rise and in..."
  • over 4 years ago08/09/19 at 11:35 am (UTC)
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Ruth Mahoney replied to the discussion Embedded youtube videos
"Hello, I have the same problem, I need to embed medical videos from YouTube but block recommended vidoes showing after the video finishes..."
  • almost 5 years ago07/16/19 at 2:53 pm (UTC)
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"Hi, I am having issues with our Rise courses not showing the correct results. If I pass the course I get Passed and 100% score if I..."
  • almost 5 years ago07/10/19 at 2:39 pm (UTC)
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Ruth Mahoney replied to the discussion Problems updating Studio 360
"Hi, Can someone advise the fix for this error 80070652 I have tried several times to update my Articulate 360 but it hangs and ..."
  • almost 5 years ago06/20/19 at 2:55 pm (UTC)
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Ruth Mahoney replied to the discussion Send an Email Within Rise
"Hi, Would be good to have the mailto: feature using hyperlinked text within a sentence. Any timescale of when this may be available plea..."
  • almost 5 years ago04/30/19 at 3:46 pm (UTC)
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"Hi, This would be really helpful for us to know too as this would prove Rise constantly communicates progress back to the LMS once launc..."
  • 5 years ago04/12/19 at 8:39 am (UTC)
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"Hi Matthew, Sorry not to reply before, have been dragged off onto other projects. Thanks for this great example and yes initial externa..."
  • 5 years ago02/01/19 at 12:47 pm (UTC)
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Ruth Mahoney replied to the discussion Ownership of Rise Courses
"Hi, we have a single user licence holder who has left the business and we now need to transfer their Rise courses to another team member...."
  • over 5 years ago10/22/18 at 10:57 am (UTC)