"Hello Helena and Rod, After a few vague responses from a Customer Support Engineer about whether or not the offline viewing feature would..."

"But this is NOT a new feature request. This is a continuation of a feature that seems to have been a major selling point for your product..."

"Thanks, Alex.  I am narrowing down the problem and it appears to be something specific to my computer.  I tried to embed the same video u..."

"My videos do not show at all when I publish but work fine in preview.  I've been using the embed code from YouTube which has worked befor..."