"Experienced the same thing as Rob, Callie and Marlene. Fixed it by reverting to the previous version (3.42.22792.0)"
- almost 2 years ago09/22/20 at 7:51 pm (UTC)
Ryan W replied to the discussion Storyline 360 not working this morning | Unable to connect to Articulate server
"Just affected my team in the past hour or so..."
- almost 3 years ago08/27/19 at 8:34 pm (UTC)
"That's definitely a possibility. Appreciate it!"
- almost 4 years ago08/09/18 at 4:15 pm (UTC)
Ryan W started a new discussion 508c - Create 2 Versions?
"We've been tasked with making an existing course 508-compliant. This course is narrated on every slide and contains animated text on eve..."
- almost 4 years ago08/09/18 at 2:30 pm (UTC)
"Hi Leslie, That solution works great in Storyline, but not at all when working with Studio products. Do you or anyone else have any oth..."
- 7 years ago05/22/15 at 6:48 pm (UTC)
Ryan W started a new discussion Pull Student's Name
"I'm looking to edit the report.html file and pull the student's name from the LMS. In courses that I code myself, it's a very simple pro..."
- 7 years ago05/21/15 at 12:56 pm (UTC)
"Hey Emily, Yeah, we've done the troubleshooting. The interesting thing is this course has been deployed to a number of clients, all hos..."
- over 7 years ago03/05/15 at 9:27 pm (UTC)
"Hey Leslie and Emily, The course is published as SCORM 1.2. The player is locked to optimal size. The browser is set to display at the..."
- over 7 years ago03/05/15 at 8:54 pm (UTC)
Ryan W started a new discussion Slide Loading Issue
"Hey All, I've got an issue with a course, built in Storyline 2, that is acting strange for some users and we can't figure it out. For s..."
- over 7 years ago03/05/15 at 5:35 pm (UTC)
"So, I've run through the course using Fiddler. It looks like the quiz interactions are the culprit. The suspend data jumps from 171 cha..."
- almost 8 years ago10/13/14 at 11:19 am (UTC)
"So, I cut a version of the course from 175 slides to 72 slides by merging the content...but I'm still running into an issue with suspend_..."
- almost 8 years ago10/13/14 at 9:28 am (UTC)
"I spent hours searching through the numerous threads and came up with...nothing. It's the same old story. Disable bookmarking. So, b..."
- almost 8 years ago10/09/14 at 10:03 am (UTC)
"I appreciate the response! ...never heard of articusearch.com. I'll take a look and post an update in the morning."
- almost 8 years ago10/07/14 at 5:03 pm (UTC)
Ryan W started a new discussion Long Course -- Bookmarking Issues
"We have a course that was built in Storyline and its long...really long -- 2 hours worth of harassment training for your viewing pleasure..."
- almost 8 years ago10/07/14 at 2:43 pm (UTC)
"Hey Emily -- thanks so much for your response! I'm hoping some of the information gleaned from reading the Cornerstone thread will help ..."
- almost 8 years ago10/02/14 at 11:10 am (UTC)
Ryan W started a new discussion Lightbox Content Not Appearing
"I've got two clients experiencing similar issues. When a lightbox appears onscreen, the content never loads (the content is a PDF). I c..."
- almost 8 years ago10/02/14 at 7:26 am (UTC)
Ryan W started a new discussion Raw Score on Launch
"Is there a way to ensure the raw score is not passed until a quiz is started? We have a Storyline course that includes a final knowled..."
- almost 8 years ago08/29/14 at 9:05 am (UTC)
"Submitted the support case -- again, I really appreciate your help!"
- 8 years ago08/05/14 at 10:07 am (UTC)
"Everything is up to date -- lost those drivers in the reformat process. Anyway, figured it might help to show you what's going on -- att..."
- 8 years ago08/05/14 at 8:08 am (UTC)
"Yeah - plays great in IE. Attached the DxDiag..."
- 8 years ago08/05/14 at 6:56 am (UTC)
"Justin - realized in my last post that I failed to mention...when I publish out any content, the audio plays just fine -- it only breaks ..."
- 8 years ago08/05/14 at 6:20 am (UTC)
"I followed the steps given exactly as written and it was a no go. So, I decided to reformat the entire HDD and reset everything back to ..."
- 8 years ago08/04/14 at 3:30 pm (UTC)
"Hey Justin, Thanks for the info. The problem is reproducible in other files so I followed the steps outlined in the Knowledge Base arti..."
- 8 years ago08/04/14 at 12:09 pm (UTC)
Ryan W started a new discussion No Audio During Preview
"Any ideas as to why the audio won't play when previewing content? Its making it really difficult to time the animation of objects. I've..."
- 8 years ago08/04/14 at 6:56 am (UTC)