Sam Hammond
Sam Hammond
Instructional Designer
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"Confirmed fix for our team as well. This will really improve our YouTube production workflow. Thanks for making this happen!"
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"Hi Mark, in order to determine the actual output quality, you'd have to analyze the video file details after the fact in a media player l..."
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Sam Hammond replied to the discussion Edge Browser causing a 401 error
"Hi Charles -- what version of Storyline are you using? I'm seeing this issue using Storyline 3, update 2. The March 6th update (update 3)..."
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"Thanks, Leslie. Update for those on this thread: the issue is being considered a potential software bug. The support and engineering team..."
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"Thanks, Leslie! Email received. I uploaded the source file and video output so the support team can take a look. "
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"Hi Leslie,  We're currently using a trial version of 360 and are running into the same poor audio quality issue with .mp4 output. On "ve..."
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"Our team is considering upgrading to 360 specifically for the video publishing feature (we're currently using 3), but we need to be sure ..."
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"This is an awesome feature, Ashley! Can Storyline 3 users expect similar functionality to make its way to our standalone version, or is t..."
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"Hi Alyssa,  I should clarify here: the interaction we built isn't using drag-and-drop freeform or graded interaction slides, it uses obj..."
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"Here's a screenshot of the Apps and Features window. You can launch Programs and Features from the right-hand side under the Related sett..."
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"The latest version of Chrome blocks the loading of local files. A good workaround for this is to enable IIS on your machine and place you..."
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"I'm also checking to see if the drag and drop hotspots on our interactions are shapes with no fill or filled shapes with 99% transparency..."
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"We're having the same issue in Storyline 3. We think it's got to do with the recent Chrome update. This issue occurs on PC for us."
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"Hi Alyssa,  Thanks for the reply. I hadn't seen that you dropped HTML5 Edge support for Storyline 2, so thanks for sharing that. I have..."
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"We use Storyline 2 for our online assessments. Recently we received and then verified reports of rendering issues on our tests when users..."
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Sam Hammond replied to the discussion Buttons Do not Work in Edge Browser
"Wanted to add here that we received a user report with this same issue...any progress here would be welcome. It seems like it's intermitt..."
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Sam Hammond replied to the discussion Storyline - Change Interaction ID
"Hi Angela! Sorry for the delay in getting back to you. You know, our assessments have had the same type of behavior happen towards the en..."
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Sam Hammond replied to the discussion Storyline - Change Interaction ID
"Craig,  Wouldn't you know it but that's exactly what I've been working on this week :)  Instead of going after the lms.js endpoint, you..."
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Sam Hammond replied to the discussion lmsAPI Functionality in HTML5 Output
"To piggyback on this conversation, I've noticed that the HTML5 output in SL3(60) does not utilize the lms.js file. Any custom changes you..."
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Sam Hammond replied to the discussion Storyline - Change Interaction ID
"Hi Angela,  I see you deleted your post, so I hope you arrived at a solution. You may not have been able to get your first question to r..."
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"Sorry to hijack this thread, Mahesh, but one more thing I investigated was to see whether the latest version of Storyline 3 has the same ..."
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"It's very puzzling -- I have a square hotspot (100px H x 100px W) that does register the  double-click on rare occasions, but often I'm c..."
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"Wanted to echo Mahesh's concern and also report this issue. I'm experiencing it in Storyline 2 HTML5 output only, using the latest versio..."
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Sam Hammond replied to the discussion Storyline - Change Interaction ID
"Spot-on Phillip about the special character issues...we tend to just junk that part of the interaction data and focus solely on the "hack..."
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Sam Hammond replied to the discussion Custom Video Control
"Hi Harri,  I understand the player seekbar isn't exactly what you want, but you could try using it in combination with a trigger/variabl..."