"Richard Watson is a genius!  I had the same problem and he exceeded my expectations in my time of need.  Check out his website http://bri..."

"Hi Ashley Sorry for the delayed response, I had an accident and have been off work for a week. I shall review the files again and will ..."

"Hi Ashley, thanks for not giving up on me:) My process is: prepare transcript in Word using template copy and paste (with formatting..."

"Hmm  you've strayed off course from my original issue. The screenshot of weird text is actually perfectly fine - it was a mock up, I sim..."

"Hi Ashley, thanks for sharing too. Sorry, in my last message I should have added that my last step was putting the info back into Storyl..."

"Hi Wendy Many thanks for your tips, very much appreciated. I had tried those options - 1 & 3 didn't work, when trying to preview I ..."