"I ran into the same problem. The carriage return solution also didn't work for me when previewing. Hope this gets fixed."

"Neat, thanks! I will try that. It gets me .png images. I guess there's no way to get the images in an editable format (like .ai or ..."

"How do I edit the illustrations in the Rise Template? Specifically I would like to edit the illustrations in the template '9 Simple Stres..."

"Hi Ron, I think you were right the first time. The project text was probably upgraded. When I upgraded the project text of a similar file..."

"Hi Ron, I'm still experiencing these issues :( Can I share the story file with you without freely putting it out there? I'd rather ..."

"Hi Ron, Thanks for the reply. I have not upgraded the text. That often gives problems like this, indeed. Could the course (less than 1 ye..."

"When I preview a course, or publish it for instance to Review, some fonts are not rendered correctly. There's a scrollbar, where there pr..."

"Hi Steven, Thank you for reaching out. 1. I did not have the Modern text rendering enabled, although I did try that to see if that would ..."

"When I preview an old course, or publish it for instance to Review, I get weird signs. The text in Roboto Slab font is not rendered prope..."

"Is there a webshop simulation that I could built on? I want to create a simulated clothing webshop interaction. Something like this: Use..."

"Hi all, Could you recommend a program to auto generate closed captions/subtitles, based on AI? Specifically I'm looking for software..."

"Thank you Judy. Good to know that I am not alone in this. Our LMS provides a choice; 'update/overwrite the existing course' or ..."

"No one?"

"Hi all, What do you guys do when you need to update a course, which is hosted on an LMS, and which has active users? Our courses often re..."

"Hi Ned, Thanks for your reply. Let me see if I understand your last para. If I set a slide to "Reset to Initial State" when re..."

"Hi all, After numerous users reported a loss of their progress, our LMS provider suggested to us to reduce the amount of characters which..."

"YES it worked, thanks! I Simply added an 's' to the url of the web object in Storyline, and now it plays. Great."

"Hi all, I've added a few web objects to a course. Basically they're interactive videos made in Camtasia. Published for web and hosted on ..."

"Hi Chino, thanks for reaching out. Nop, it does not get solved :( I don't think it has to do with caching issues on the user's side,..."

"Hi Crystal, Thanks for your reply. I have shared it via the link. I tried to publish it for Web and host it on an ftp server. But ..."

"Hi Lea, thanks for reaching out. The course is not hosted on an LMS or web server. I guess that's the problem, right? I kept it simp..."

"Found it, thanks! I never knew this function and will definately use it more often now. Great."

"Weird question. When publishing a course, it shows that it is encoding a certain video. I recognize the video file name from another..."

"After releasing a Rise course (a microlearning) to the public, I made some changes to it. I changed some questions, text, and photo's aft..."

"No, because it only exihits this behavior aftersome months on the LMS. New users can open the courses just fine. It's when restarting aft..."