"I ran into the same problem. The carriage return solution also didn't work for me when previewing. Hope this gets fixed."

"Neat, thanks! I will try that. It gets me .png images. I guess there's no way to get the images in an editable format (like .ai or ..."

"Hi Ron, I think you were right the first time. The project text was probably upgraded. When I upgraded the project text of a similar file..."

"Hi Ron, I'm still experiencing these issues :( Can I share the story file with you without freely putting it out there? I'd rather ..."

"Hi Ron, Thanks for the reply. I have not upgraded the text. That often gives problems like this, indeed. Could the course (less than 1 ye..."

"Hi Steven, Thank you for reaching out. 1. I did not have the Modern text rendering enabled, although I did try that to see if that would ..."

"Thank you Judy. Good to know that I am not alone in this. Our LMS provides a choice; 'update/overwrite the existing course' or ..."

"No one?"

"Hi Ned, Thanks for your reply. Let me see if I understand your last para. If I set a slide to "Reset to Initial State" when re..."

"YES it worked, thanks! I Simply added an 's' to the url of the web object in Storyline, and now it plays. Great."

"Hi Chino, thanks for reaching out. Nop, it does not get solved :( I don't think it has to do with caching issues on the user's side,..."

"Hi Crystal, Thanks for your reply. I have shared it via the link. I tried to publish it for Web and host it on an ftp server. But ..."

"Hi Lea, thanks for reaching out. The course is not hosted on an LMS or web server. I guess that's the problem, right? I kept it simp..."

"Found it, thanks! I never knew this function and will definately use it more often now. Great."

"No, because it only exihits this behavior aftersome months on the LMS. New users can open the courses just fine. It's when restarting aft..."

"Hi Steve, Could you share any links to those workarounds? Breaking the course into 2 pieces is unfortunately not possible, as we ha..."

"@Steve: I think you were right! The LMS I am on uses SCORM 1.2 with a "suspend_data" maximum of 4096 characters. In the latest example of..."

"Thanks both, your insights are very helpful. I will contact my LMS supplier and see if Scorm 2004 is an option. "

"Hi Math, We're using aNewSpring as LMS. The LMS supplier thinks it might have to do with the course itself, but we're unsure where the pr..."

"Thanks for you replies. @Lauren: yes, I'm sharing the .story files. @Walt: The external drive would be a possible solution, but..."

"Hi Wendy, Thank you for your answer. The problem is that I've been playing around with it too much, sometimes copying all elements on a r..."

"Thanks for your reply, Alyssa. Good to know that I am not the only one facing this issue. Hopefully it will be fixed soon!"

"Hi Abdelraheem, I can't share the story file, unfortunately, as my company does not allow for the content to be shared. But I can share ..."

"I have the exact same problem. My player is set on Always Resume. However, the Review results button doesn't do anything. I even tried c..."

"I think I got it! I kept all 4 results slides. I set a trigger to go to the fourth Master results slide (which is trakced) immediately w..."