Shannon Surdam
Shannon Surdam
Gordon Food Service
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Shannon Surdam replied to the discussion Rise 360 share link expiry
"Hi Lea, I would rather not share it as it is company confidential information. Also, I have already put a new URL link into the emp..."
  • 8 months ago10/03/21 at 12:06 am (UTC)
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Shannon Surdam replied to the discussion Rise 360 share link expiry
"Thanks Karl, It's the users that are reporting the issue and they don't have Articulate accounts. Just now, I copied and pasted the..."
  • 8 months ago09/30/21 at 5:26 pm (UTC)
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Shannon Surdam replied to the discussion Rise 360 share link expiry
"Hello, I have a Rise link I used in an employee memo and users are saying they are getting a "Link has expired" notice when they click on..."
  • 8 months ago09/30/21 at 4:38 pm (UTC)
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Shannon Surdam started a new discussion Video from Replay is grainy in Storyline 360
"Hello,  I created screen cap videos in Replay to insert into a Rise file. This worked well. I'm trying to use the same videos in a Story..."
  • 4 years ago05/08/18 at 9:21 pm (UTC)
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Shannon Surdam started a new discussion Drag and Drop Exercise in Published Course Stopped Working
"Hello,  We have been using a course with a Drag/Drop exercise for at least 4 months and this week, I've started receiving complaints tha..."
  • over 4 years ago02/06/18 at 10:36 pm (UTC)
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Shannon Surdam replied to the discussion Fill in Blank capability in Rise
"Thanks! So glad to hear certificates are on the roadmap - a feature I think many would appreciate!  This particular population does not ..."
  • over 4 years ago09/29/17 at 3:12 pm (UTC)
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Shannon Surdam started a new discussion Fill in Blank capability in Rise
"Hello,  I'm designing a Rise file for a group of employees who do not have their own computers. The training needs to be trackable, exce..."
  • over 4 years ago09/27/17 at 8:47 pm (UTC)
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Shannon Surdam replied to the discussion Problem with Flash Card Interaction in Rise
"Hi Crystal,  Thanks so much for your fast reply. I tried it again and it works properly now! Thanks!"
  • almost 5 years ago07/07/17 at 11:16 am (UTC)
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Shannon Surdam started a new discussion Problem with Flash Card Interaction in Rise
"Hello,  I am having trouble with a flash card interaction in Rise. In stacked flash card mode, I have used the "Add" button to add 2 fla..."
  • almost 5 years ago07/06/17 at 7:54 pm (UTC)