"I've had this issue several times and I'm obviously doing something wrong and need guidance.  Can someone please look at this simple stor..."

"Can someone help me?  I don't understand....there are great download templates on here; however when I download one I can not "apply" it ..."

"Thanks....I got it to load on my own. I have no great answers as to why/how (each of the two computers was different) but for anyone else..."

"oh and I did download using the button and it failed and i also downloaded the zip file and it also failed...which i put in the emails."

"yeah that is the link I've tried on two different computers (i'm licensed on two) and yes it downloads and when I run it fails and I've s..."

"I have submitted a case and we are on day 3 with no one helping me. It's frustrating when this is a costly software and I can't get it up..."

"I have submitted a support case and I'm on day three of no help and no solution. I have tried both the download and the zip...both failed..."

"I have downloaded SL2 on both my computers to upgrade from SL1 to SL2 and neither will install. The download works, I run it to install a..."

"I have two problems with my results slide. First it seems to show a "link" in the story view that it triggers another slide which it doe..."