Shelley Koon
Shelley Koon
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Shelley Koon started a new discussion VTT file will not upload
"I have a .vtt file for closed captioning that I have used successfully over the past year. Today I went to add it to a course and i..."
  • over 1 year ago01/04/23 at 1:46 pm (UTC)
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Shelley Koon replied to the discussion NEW IN RISE 360: Closed Captioning
"You're the best! Of course after you answered I scrolled up and saw where you had answered the same question before! I was able to ..."
  • 3 years ago04/09/21 at 6:09 pm (UTC)
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Shelley Koon replied to the discussion NEW IN RISE 360: Closed Captioning
"I have a video I created in Adobe Premiere that has captions. I would like them to be closed captions but .vtt is not an output opt..."
  • 3 years ago04/09/21 at 2:58 pm (UTC)
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"Was searching to see if the numbers could be removed from the Step Block and stumbled across this. I'd love to see the ability to t..."
  • 3 years ago03/23/21 at 6:08 pm (UTC)
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Shelley Koon started a new discussion User receiving Flash messaging when launching training
"I have a user who is saying they receive a "Flash no longer supported" message when attempting to launch a training on our LMS (Cornersto..."
  • 3 years ago02/10/21 at 2:35 pm (UTC)
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Shelley Koon started a new discussion Import ProForm files?
"I have run into some training developed in ProForm that has Flash and needs to be reexported. I searched this forum (and Google) an..."
  • over 3 years ago12/10/20 at 4:32 pm (UTC)
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Shelley Koon started a new discussion Issue with video loading but only for one user so far
"I have a training that was sent out to 14K users and about half completed it. I have one user who has a very odd issue that we have..."
  • over 3 years ago09/29/20 at 1:41 pm (UTC)
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"TY Mick - I did that as well but since they have a 48 hour turnaround I figured I'd give this a shot! s"
  • over 3 years ago08/31/20 at 7:07 pm (UTC)
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"I have a course that has triggers set to complete the course through the LMS. I had to add an acknowledgement as a last min request..."
  • over 3 years ago08/31/20 at 5:28 pm (UTC)
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Shelley Koon started a new discussion Video not playing in IE
"I have several videos I created in After Effects that I exported out as .mp4s and inserted into Storyline. All but one plays fine i..."
  • over 3 years ago08/28/20 at 5:04 pm (UTC)
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"Ironic question to follow... I am creating a Rise project about stock usage for our internal e Learning developers. Could I use this..."
  • over 3 years ago08/17/20 at 1:14 pm (UTC)
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Shelley Koon replied to the discussion Video encoding best practices
"I figured it out! I had it set to compress on the slide (it's always the little things....)"
  • almost 4 years ago07/07/20 at 8:33 pm (UTC)
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Shelley Koon replied to the discussion Video encoding best practices
"done! thank you ;)"
  • almost 4 years ago07/07/20 at 6:12 pm (UTC)
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Shelley Koon replied to the discussion Video encoding best practices
"Just for kicks I published using a classic player (I have been using the modern version) and the video is clearer - of course it is also ..."
  • almost 4 years ago07/07/20 at 6:03 pm (UTC)
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Shelley Koon replied to the discussion Video encoding best practices
"It look the same as it does in Review - the video is a bit fuzzy while the elements on the same page created in SL are nice and crisp."
  • almost 4 years ago07/07/20 at 5:55 pm (UTC)
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Shelley Koon started a new discussion Video encoding best practices
"Good morning all - I have a couple of videos I created in Adobe After Effects that I exported using Media Encoder (H.264 - Match Source H..."
  • almost 4 years ago07/06/20 at 3:22 pm (UTC)