"Thank you. I heard from John Friday afternoon and tried the steps he provided but it did not resolve the issue; I am waiting on further i..."

"There seems to be no way that I can upload my file on my original case ticket so i will need to submit a new case."

"Hello Jose. The repair seems to have worked for now. Hopefully it isn't a recurring issue going forward. As far as size of project, the c..."

"I am having this same issue. I lost 4 hours of work I did yesterday editing my audio files. I do work on my local C drive. This is a huge..."

"I am having this same issue. I lost 4 hours of work I did yesterday editing my audio files. I do work on my local C drive. This is a huge..."

"I have a client that needs a 'landing page' that lists several courses. The courses need to be taken in order. From this landing page, th..."

"Thank you Eric. I did send files through a support case and someone is working on it."

"Joe, There is a new issue with the Resources list. The client is reporting that in the Korean and Portuguese translated files, the Resour..."

"Thank you for responding and letting me know. Thanks! Sherri Sherri (West) Fox"

"Hi, I'm using the Player Resources tab in my course, and I have several resources listed under the tab. Some of the resources listed have..."

"Thank you so much Sarah. I actually looked for a trigger earlier and missed it! Thanks again! Sherri (West) Fox"

"This only prints half of the slide, even in landscape. Can someone help with this? I want to be able to print the entire storyline slide."

"Does that mean there is no solution for this? I am not sure what other software has been used for my client's other courses, but they are..."

"Hi John! Thank you for looking at this. I have attached a file. This is just a small accessibility prototype we have been working through..."

"Thank you. The submit button was only a part of the question i was trying to ask so i am still looking for answers."

"Hello, I am working with a client who is using a Jaws screen reader to test a course for 508 compliance. Below is what the client said ab..."

"Hi Lauren, my client has reached out again with an updated Word document with more direction in his Comments. I don't see how these items..."

"Hello. Here is the word doc."

"Is there a way within Storyline to clean up the HTML5 structural elements/landmarks? Here is a message from my client who is using a Jaws..."

"Has anything been resolved about using the ESC key in Storyline? My client is requesting that the ESC key close the Player Resources tab ..."

"i have storyline 360 and cannot locate that option"

"I am copying in some translated arabic text in a text box and it is not displaying from right to left. (the Player settings are already s..."

"Update: Issue was resolved by changing font to SimSun."

"Hello, I am having issues with Chinese font only in the answer options of quiz slides. I have attached a screen shot. Option A displays a..."

"Thank you so much for taking the time to investigate this! I think for now we will consider this as a "fluke." If it keeps happening, I'l..."