Sonja Moore
Sonja Moore
The Winebow Group
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Sonja Moore replied to the discussion Audio Error in Rise
"Hi there. I reached out again to our IT department and we did a test by disabling ZScaler, which is a cloud security software package. Th..."
  • 27 days ago08/26/21 at 12:49 pm (UTC)
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Sonja Moore replied to the discussion Audio Error in Rise
"Hi Hazel, I don't have access to Firefox. It happens in Chrome and Edge on the work laptop. I also tried in Incognito mode and received t..."
  • 28 days ago08/25/21 at 1:35 pm (UTC)
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Sonja Moore replied to the discussion NEW IN RISE 360: Templates
"I had access yesterday and I'm running the latest version of 360 so I'm not sure why I would be able to access them today?"
  • over 1 year ago02/05/20 at 6:18 pm (UTC)
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Sonja Moore replied to the discussion NEW IN RISE 360: Templates
"I had access yesterday and I'm running the latest version of 360 so I'm not sure why I would be able to access them today?"
  • over 1 year ago02/05/20 at 6:17 pm (UTC)
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Sonja Moore replied to the discussion NEW IN RISE 360: Templates
"I was able to access the templates yesterday but have been unable to access them today. Another team member gets the same error. T..."
  • over 1 year ago02/05/20 at 4:12 pm (UTC)
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"I posted about the same issue 3 months ago and the suggested workaround didn't work. I ended up redesigning the module."
  • almost 2 years ago10/28/19 at 7:09 pm (UTC)
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"Hi. The fix didn't quite work but when I selected Try Again and then re-selected Go to End of Scenario, it did work. I really appreciate ..."
  • 2 years ago08/07/19 at 1:56 pm (UTC)
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"I have opened a case. I've tried numerous ways to get around this but haven't succeeded."
  • 2 years ago08/06/19 at 5:31 pm (UTC)
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"I'm having the same issue and replacing the button did not work."
  • 2 years ago08/02/19 at 8:21 pm (UTC)
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"Thanks so much for the information. "
  • over 2 years ago01/23/19 at 4:44 pm (UTC)
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Sonja Moore replied to the discussion Image position in Tabs interaction
"Thanks for the response. I'll try that."
  • 3 years ago07/31/18 at 7:17 pm (UTC)