"Hello, we have another problem with Segoe UI font: After translating to French, the font image looks incorrect in the client's browser (E..."

"we have built several e-learnings for this client in the same framework. Within one course it can be that this error occurs and on other ..."

"Jürgen Schoenemeyer upload a .story file with the problem here in the forum or open a support case unfortunately the customer doesn't w..."

"Jürgen Schoenemeyer 1920x1200 means Android (not iPadOS) yes"

"Hello, we were able to narrow down the error to the device. All tablets with the following resolution show this error: 1,920x1,200. Sup..."

"Hello, we were able to narrow down the error to the device. All tablets with the following resolution show this error: 1,920x1,200. Suppo..."

"Hello, i cannot import my XLIFF file, although i followed the steps in the correct order. Please see the attached message. Can you please..."

"Hi Leslie, that's exactly what I mean. but I have to hide the seekbar on some slides, so it's not a good workaround for my projects..."

"Hi Steven, it's a different problem and I still couldn't solve it. I'll attach a little testfile, maybe anybody has some advise?"

"Hello, it's only in the published version and only in Internet Explorer 11. Kind regards, Sonja"

"Hi Ashley, I have a course that sends "completed" after 20 slides (Scorm 1.2/Storyline 3). But there are more slides that the user can v..."

"Hi Ashley,  this is an example (see attached) of my local AppData folder, where all the temp files are saved. I have to delete these fil..."

"Well, yes, but this is nonsatisfying. It still takes too much time.  Another project had more than 400 slides ... (and when I publish t..."

"This problem still exists. In some projects SL3 produces lots of temp files and keeps them all instead of overwriting the last file. So I..."

"I already asked to implement an error log"

"My collegue cannot export to HTML5. The same course runs in Flash, but not in HTML5. Last time he figured out that one textfield was cor..."

"Hello, yes I'm working with the latest version. Since this is an issue that you already know, I think it's not necessary to upload my pr..."

"We created them on the slide itself, but we figured out that's it's also caused by the built in pause button."

"We are not using the Storyline player, but created an own Player, which simlpy means that we have a fwd/back button, a pause/play button ..."

"Hey Ali, I'm usind Storyline 3 and have the latest update. Unfortunaltely I can't share the project, because the customer wouldn't let me."

"Hi Ashley, the link was very helpful. We solved the problem! Kind regards, Sonja"

"thanks for the response. that was helpful"

"Thanks for the reply."